00:00:07.560What do you know about a book called Nudge?
00:00:10.060Is it about how whenever I see Cass Sunstein's name, I want to nudge myself off a cliff?
00:00:14.300so as we were workshopping your zinger i was surprised to learn that you don't know anything
00:00:34.000about this book peter yeah this one just sort of like blurred together with all the other
00:00:38.120verb books you know like remember that we had like blink and then there's nudge every book for a few
00:00:44.260years was just a verb it's like honk how to let the guy in front of you know that you want him
00:00:49.880to go faster yeah i don't understand what this era of books was um and i was surprised that we
00:00:55.840were getting so many requests for this book because i had only really vaguely heard of it i don't know
00:01:01.060anything about it it's different from other books we've covered recently in that it wasn't like a
00:01:04.880huge bestseller. I mean, it did sell a lot of copies, but like nowhere on the order of the
00:01:09.340secret or rich dad. But I would argue that this is one of the most influential books of the 2000s.
00:01:16.100It's part of the entire Ted talk of occasion of American intellectual life that happened around
00:01:21.300this time where everything was like a cute little rule. You thought it was this, but it's actually
00:01:27.200this. Yeah. So the full title of the book is nudge colon improving decisions about health,
00:01:33.420wealth and happiness it's by richard thaler and cass sunstein one of whom is a university of
00:01:39.880chicago economist and the other is a harvard law professor almost immediately after this book
00:01:46.800cass sunstein gets a very high profile role in the obama administration and nine years after
00:01:52.600this book comes out richard thaler wins the nobel prize for the kind of work that this book contains
00:01:56.720Okay. This whole kind of concept of nudging gets taken up by numerous actual countries. So the UK famously had a nudge unit. America had a nudge unit that is headed by Cass Sunstein. According to some of the academic stuff that I read, 51 countries set up like nudge units within their governments to do this kind of policymaking.
00:02:17.480I don't even know what it is yet. And I'm still upset. So this episode is going to be a little
00:02:24.800bit different in that we're going to spend the first like third to one half talking about what
00:02:30.460is good about this idea. Okay. At the core of this, I think is like a true insight. We're going
00:02:36.600to start with basically laying out the basic idea of a nudge. Okay. So I'm going to send you the
00:02:42.520first couple paragraphs of the book. All right. A friend of yours, Carolyn, is the director of
00:02:48.140food services for a large city school system. One evening, she and her friend Adam, a statistically
00:02:53.560oriented management consultant who has worked with supermarket chains, hatched an interesting
00:02:58.140idea. Without changing any menus, they would run some experiments in her schools to determine
00:03:03.340whether the way the food is displayed and arranged might influence the choices kids make.
00:03:08.740in some schools the desserts were placed first in others last and still others in a separate line
00:03:15.640in some schools the french fries were at eye level in others the carrot sticks simply by
00:03:21.260rearranging the cafeteria carolyn was able to increase or decrease the consumption of many0.99
00:03:27.180food items by as much as 25 percent boom nudged only an economist and a law professor could think1.00
00:03:33.440that this was a cool way to start a hot pop science book we're talking about the carrots
00:04:52.880I got nudged into that ticket and no one's talking about it.
00:04:56.760So they then delineate a little bit more about this example.
00:04:59.580So once you realize that your choices of like, you know, what foods to put next to the cash register have a profound impact on what people buy, the question then becomes like, what do you do with that information? Right. And they talk about like Carolyn's decision making strategy. Right. That she is going to pick a theory of how to arrange the food. Right. So she can arrange it to maximize profits for the cafeteria. She can arrange it to maximize like nutrition for the kids.
00:05:27.520The main insight that they're trying to lead you to is that any theory that she uses to arrange the food is going to be a nudge.0.98
00:05:36.620There is no non manipulative way to present options to people, basically.0.99
00:05:42.520So I'm going to send you one more paragraph.
00:05:44.240This is the conclusion of this section.
00:05:46.260This is like as good as the book gets.
00:05:48.060And then it's going to sort of start to start to trail off into nonsense.
00:05:51.700So I really want to dwell on the like the non nonsense parts.0.92
00:05:55.080Carolyn is what we will be calling a choice architect. A choice architect has the responsibility0.81
00:06:01.200for organizing the context in which people make decisions. Although Carolyn is a figment of our
00:06:06.960imagination, many real people turn out to be choice architects, most without realizing it.
00:06:12.320If you design the ballot voters use to choose candidates, you are a choice architect. If you
00:06:18.200are a doctor and must describe the treatments available to a patient, you are a choice architect.
00:06:22.900If you design the form that new employees fill out to enroll in the company healthcare plan, you are a choice architect.
00:06:29.860If you are a salesperson, you are a choice architect, but you already knew that.
00:06:34.700There's a real lesson here, I think, for policymakers, right, that it's become kind of a slur for policymakers to talk about something as ideological.
00:06:43.620But there's no non-ideological way to design systems, right?
00:06:47.980Like if you design an intersection with traffic lights or with stop signs, those are both architectures that are going to produce predictable outcomes.
00:07:14.120But I do think that there's a utility to just putting a vocabulary onto this stuff where it's like you're a choice architect, right?
00:07:21.760And then like, you know, whoever is doing this stuff has like a basic framework such that they can maybe see what they're doing a little more accurately.
00:07:31.380The rest of the introduction they spend defining this, they don't call it an ideology, but basically their idea.
00:07:36.900And they define it as libertarian paternalism.
00:07:59.140They define a nudge as any aspect of the choice architecture that alters people's behavior in a predictable way without forbidding any options or significantly changing their economic incentives.
00:08:13.140To count as a mere nudge, the intervention must be easy and cheap to avoid.
00:08:24.780In the micro, this is like very like correct and harmless to me, but I can already see the burgeoning technocratic monstrosity that is going to emerge based on this shit.0.97
00:08:38.680We're on page, like, seven. The rest of the book is slowly building the monstrosity, basically.0.95
00:08:45.380So the first section of the book is basically laying out, like, the structure of why this
00:08:51.460happens. We're not going to go super duper into this because eventually we're going to talk about
00:08:55.360Daniel Kahneman's Thinking Fast and Slow, which is essentially the same thing. The basic idea
00:09:01.040is that human beings are not rational benefit maximizers, right? The economist, traditional
00:09:08.380economist understanding of behavior is that we're just sort of looking around at all of our options
00:09:13.420and you're like that's going to give me the most utils yeah that obviously is not how humans behave
00:09:18.460yeah and the second insight of the book is that we behave in predictably irrational ways we know
00:09:25.040that people are going to like grab a brownie if it's next to the cash register we know that people
00:09:30.460aren't going to sign up for like a retirement plan if it's like hidden in their employment
00:09:34.740papers on like page 17 right okay the basis of all of this is basically these two systems have
00:09:40.560you heard of this this like system one and system two thing no so this is the daniel kahneman work
00:09:44.880about how you have one system of your brain is like reflexive it's kind of like your lizard brain
00:09:51.140just like operating on instinct even though lizard brains are fake and you can listen to maintenance
00:09:55.480phase about that and then there's like the reflective system so it's like you have these
00:09:59.240like little impulses and then you're like wait a minute i should think this through uh-huh they0.99
00:10:03.360illustrate this with a couple of math problems which i'm going to make you do fuck i know i'm
00:10:09.400sending these to you because they're much easier to do if you can actually see the numbers in front0.99
00:10:13.380of you okay oh god this is i'm gonna are you gonna fuck it up this is gonna be embarrassing0.64
00:10:18.520get your reflective system get you get it ready i want to tell you there was a time when i was good0.97
00:10:23.280at math i don't know what happened but when i was like in third grade i was a whiz they put me
00:10:29.060in a little mini group with the smart kids one kid was valedictorian the other went to yale
00:10:35.700and then there was me the guy who did the most shrooms before graduation all right a bat and
00:10:43.440ball cost a dollar and 10 cents in total the bat costs one dollar more than the ball how much does
00:10:50.580the ball cost what are what are your different systems five cents is that right uh yes it is
00:10:55.840yeah that's right there it was i was channeling third grade peter so most people say it costs a
00:11:03.120dollar they just say a dollar because it's you're just doing like neuron yeah you're like there's
00:11:07.420like association you see a dollar 10 you see a dollar there's an extra 10 cents and you basically
00:11:11.540subtract one number from the other and you're like ah 10 cents right and that's your that's
00:11:14.820your instinctive system right there's one more peter let's see if you get this one let's see0.99
00:11:18.580if you're still gifted oh fuck they're getting harder if it takes five machines five minutes0.97
00:11:23.380to make five widgets how long would it take 100 machines to make 100 widgets five minutes yes0.95
00:11:30.820because each one this is why well done i get to be a podcast host right the tippy top of the
00:11:38.540intelligentsia because i am unfazed by these things the little lizard inside of you just
00:11:44.580absolutely owned that's right i don't actually need the reflective part of my brain system two
00:11:49.660not necessary so this is what like most of the first third of the book is about is delineating
00:11:55.900all of the ways in which we are predictably irrational right so one of the things they
00:12:01.640mention is this concept of anchoring this is why oftentimes on menus the restaurant will have like
00:12:09.360a 200 bottle of wine which then kind of makes you think like oh maybe this 75 bottle of wine like
00:12:15.500isn't that much, right? It's not the most expensive, right? They also have one about
00:12:20.240framing. If you're about to get a surgical procedure and the doctor says of 100 patients
00:12:25.580who have this operation, 90 are alive after five years. That affects your choice much more than
00:12:32.160of the 100 patients who have this procedure, 10 are dead after five years.
00:12:36.660Sure. This one I actually thought was pretty interesting. It says in one experiment,
00:12:39.780college students were asked two questions. How happy are you? And how often are you dating?
00:12:45.500When the two questions were asked in this order, the correlation between the two questions was
00:12:50.040non-existent. But when the question order was reversed, so the dating question was asked first,
00:12:55.840the correlation was much higher. Right. Because you're being, you're being reminded of something
00:12:59.960that you think should map onto your happiness, right? So you're like, if you just get asked,
00:13:05.440how happy are you? You're like, oh, pretty happy. And then they ask you like how often you're
00:13:09.720dating. And then you're like, oh, right. I'm not, I'm not getting late at all. I forgot about that.
00:13:14.680But if you get asked that first, you are reminded that you're a big loser.1.00
00:13:39.860and then there's are you familiar with this loss aversion thing um i'm familiar with the
00:13:46.340concept of loss aversion sure what is it it's aversion to loss
00:13:49.120it's very sophisticated stuff peter i don't know if you get it completely no the loss aversion
00:13:56.120it means that you're um you're i'm trying not to use the word aversion um but you're impacted by
00:14:02.940loss more than gain right losing a dollar hurts more than gaining a dollar exactly feels good
00:14:09.520Again, not groundbreaking stuff, but, like, one of the reasons I think these things don't feel so groundbreaking is because pop economics has become so widespread.
00:15:36.280In an interview with the airport guy, he also says you can like put a brick of wood in there because men try to like turn it around with their pee.
00:15:43.220Like if it's like a little wood chip.0.99
00:16:02.700So people think that a door is pull rather than push, depending on the shape of the handle.
00:16:08.640ATMs have started doing this thing where they give you your card back before your cash because they know that after you get your cash, you're like, I'm done here.
00:16:15.380And then you leave your card in the machine.
00:16:17.920And then the biggest one that they use and that comes up in every single TED Talk, PDF, whatever about nudges is organ donations.
00:16:29.120No. I mean, something about, you know, the default choice for organ donation?
00:16:33.500Yes. So there's a whole kind of story that goes along with this, right, where people are looking
00:16:39.280at organ donor rates in various countries. And it's like some countries are like 15% and some
00:16:45.160countries are like 80%. And like, what could explain this, right? Like, is it culture? Are
00:16:50.060there better public information campaigns? Like there's billboards in some countries.
00:16:54.640In the book, they note that in Germany, it's 12% of people are organ donors, and in Austria, it's 99%.
00:17:02.520And it turns out on the form, at the DMV or whatever the equivalent is, some countries have, if you would like to be an organ donor, tick the box.
00:17:12.140And some countries have, if you would like not to be an organ donor, tick the box.
00:17:16.560And it turns out people just don't like ticking boxes.
00:17:19.620so if you redesign these forms you can get the number of organ donors like triple quadruple like
00:17:27.480huge profound effects uh-huh this is at the heart of the selling point of nudges right you can get
00:17:34.000around politics right you don't have to spend any more money all you have to do is change the default
00:17:40.560on the form this feels a lot more meaningful than like we will help reduce the piss splatter in
00:17:45.820airport bathrooms right so as we get into sort of complicating all of this stuff i think ted talks
00:17:54.240and the way that these lessons get truncated and spread is a huge part of this right because
00:17:59.660if you're given this in like a little short you know whatever six minute animated explainer video
00:18:04.660or something about like the benefits of behavioral economics you're like wow think of all the other
00:18:08.700things right that this this could help but then if you actually sit down and think of the other
00:18:14.300things. Organ donation actually differs from other political issues in like very significant ways,
00:18:19.400right? So what we're essentially talking about here with this organ donation example is like
00:18:23.660filling out a form. We would like people to fill out a form differently. Most political issues
00:18:28.780don't involve filling out forms. Right. You can't nudge people into supporting gay rights in quite
00:18:34.160the same way. Exactly. We're not ticking boxes for most political issues. And also 97% of the
00:18:40.700population thinks that being an organ donor is good. It's not politicized at all. It's like,
00:18:46.080it's like asking people like, do you like puppies?
00:18:48.620So using this as the sort of archetypal example is perhaps overstating the promise of the nudge.
00:18:56.720It's the same thing with the math problems, I feel like, where, yes, you look at the math
00:19:00.440problems, your reflective system is like, oh, this is the wrong answer. And then you think
00:19:04.420about it a little bit more. But is a word problem really a useful metaphor for solving much larger
00:19:10.420problems. It's just your brain doing really quick associations, right? You're not, it's not really
00:19:15.340math. One of my favorite things when I'm researching episodes is finding an academic who's like on a
00:19:21.840crusade to debunk the book that I'm looking into. When I was researching this, I found a researcher
00:19:28.360named David Gall, who's like spent years now basically trying to debunk this book. And like
00:19:34.900all of these like underlying concepts, things like sunk cost fallacy, framing effects,
00:19:41.340loss aversion, et cetera. I gave him a call and had him walk me through his work and kind of where
00:19:46.840the field is. The first thing that he pointed out is basically that like this whole idea of
00:19:51.860economists think we're all rational, but it turns out we're irrational. That's kind of a straw man.
00:19:57.540I'm not really in the business of like defending the economics field very often,
00:20:01.260But like as early as the 1970s, people were winning Nobel Prizes in economics for like
00:20:25.580This behavioral economics stuff is like very much part of the establishment at this point.
00:20:30.300David Gall also pointed out that like what this really represents, this whole kind of behavioral economics, pop economics turn is really a triumph of marketing.
00:20:40.540People in this field were able to define what are essentially psychological principles, right?
00:20:46.780This is the kind of thing that was in psych textbooks when I was majoring in that in college as economics principles, right?
00:20:54.240as something that takes on the same kind of legitimacy as like, you know, GDP figures or
00:20:58.760like the much more quantitative work that economists are traditionally doing. So David
00:21:04.000Gall has mostly looked into this loss aversion thing. He says in one of his papers, he says,
00:21:08.620there's no general cognitive bias that leads people to avoid losses more vigorously than to
00:21:13.960pursue gains. Price increases do not impact consumer behavior more than price decreases.
00:21:18.820Messages that frame an appeal in terms of a loss are no more persuasive than messages that frame
00:21:23.260an appeal in terms of a gain. It is true that big financial losses can be more impactful than big
00:21:27.720gains, but this is not a cognitive bias that requires a loss aversion explanation. If losing
00:21:33.200$10,000 means giving up the roof over your head, whereas gaining $10,000 means going on an extra
00:21:37.980vacation, it is perfectly rational to be more concerned with the loss than the gain. Likewise,
00:21:42.580there are other situations where losses are more consequential than gains, but these require
00:21:46.220specific explanations, not blanket statements about a loss aversion bias. This is why pop
00:21:52.080science sucks, kind of, right? The appeal of pop science is this like general sense that you are0.99
00:21:59.280now one of the smart ones with the secret knowledge. And it's like, no, of course not.
00:22:05.080Right. Like, I mean, you have to think about that for a second. Of course you're not. You're just
00:22:08.420some guy who's reading a book. Right. It's just a way in which these types of books are just ego
00:22:15.420padding for like the formerly gifted children who are no longer remarkable. What David Gall
00:22:21.180told me with like all of these concepts right which are just psych concepts are just they apply
00:22:27.560in some cases and do not apply in other cases yeah like everything fucking else it's like
00:22:33.620sometimes loss aversion is an interesting rubric to use to understand human behavior sometimes it's
00:22:39.400not and it's not always clear in advance yeah whether it's going to be useful but it's the0.94
00:22:44.800it's the aesthetic of counterintuitiveness right that people find so appealing in this shit this
00:22:50.040is a very good point because what this book is like pretending to be doing is like we're pushing0.99
00:22:54.080back against the overconfident predictions of these fucking economists who think that we're0.92
00:22:58.980all rational actors right but actually we can make overconfident predictions about people behaving0.97
00:23:04.940irrationally right right they're reproducing the central error they're just reproducing it in like
00:23:10.060follow our rules not their rule yeah that's a really good point i i think that the
00:23:14.680hmm god i i have a half formed thought about this you could just say mike you're right and very
00:23:20.120handsome you're correct everyone likes you all right yeah just record why don't you record me
00:23:24.820saying that in various tones and then we can just i'll just have a soundboard yeah it'll be like a
00:23:30.620little john soundboard give it enough time you won't need a podcast co-host that's what i'm
00:23:35.360working toward god damn it part two of the book this is like the middle third of the book is all
00:23:40.700about social influence. So one of the main ways that we are predictably irrational is we're0.94
00:23:46.760subject to all kinds of conformity bias. Are you familiar with a study where it was like a bunch of
00:23:52.640people in a room and there's an optical illusion where like one line is very obviously longer than
00:23:57.600the other line and you're in a room with like six other people and they're like, they're the same
00:24:00.800length. They're the same length. And then by the time it gets to you, you're like, uh, they're the
00:24:05.900same length, even though you know that's not true. I'm not familiar with the study, but I would
00:24:09.120absolutely pretend to think they were the same length. I understand it. So to illustrate this
00:24:13.920point, this, this goes through a couple of chapters, but the three main examples that he
00:24:17.820uses first is a grad student. There's a grad student in the same department as Richard Thaler
00:24:23.520and he needs to finish his PhD and he knows he needs to finish his PhD. He's not a full professor
00:24:29.300until he finishes his PhD, but he just can't get the gumption to do it. And he's missing out on
00:24:35.020retirement matching benefits, which is worth something like $10,000 a year. Really big
00:24:39.500monetary incentive for him to finish his PhD. And yet he can't do it. But then Richard Thaler
00:24:44.140comes up with this innovative idea. He says, why don't you write me a bunch of checks and post
00:24:50.040date them? So like March 1st, April 1st, May 1st. And if you don't give me a chapter of your PhD
00:24:56.160every month, I will cash the checks. You will be paying me. And so within the six months,
00:25:00.960this grad student is able to finish his PhD. Yeah, because he has a reverse job. Yeah. The
00:25:07.620whole reason they joined, they went to grad school was to avoid having a job. And yet he's been
00:25:12.700tricked into sort of having one. We then get a genuinely pretty interesting example of a tax
00:25:18.780compliance experiment in Minnesota, which I'm going to send to you. Okay. In the context of
00:25:23.840tax compliance, a real world experiment conducted by officials in Minnesota produced big changes in
00:25:29.120behavior. Groups of taxpayers were given four kinds of information. Some were told that their
00:25:34.080taxes went to various good works, including education, police protection, and fire protection.
00:25:39.860I can already tell you that one didn't work. Others were threatened with information about
00:25:44.380the risk of punishment for noncompliance. Others were given information about how they might get
00:25:49.560help if they were uncertain about how to fill out their tax forms. Still others were just told that
00:25:55.740more than 90 percent of Minnesotans already complied in full with their obligations under
00:26:01.140the tax law. Only one of these interventions had a significant effect on tax compliance,
00:26:05.640and it was the last. Apparently, some taxpayers are more likely to violate the law because of
00:26:11.060a misperception, plausibly based on the availability of media or other accounts of
00:26:15.600cheaters, that the level of compliance is pretty low. So this is the use of social conformity
00:26:23.520to get good outcomes, right? So if you think other people comply with their taxes, you're like,
00:26:29.680oh shit, I should comply with my taxes. They're doing a little bit of ball hiding as usual with0.98
00:26:35.840like all of the anecdotes in this book. They say only one of the letters produced a significant
00:26:41.120effect. What they mean is statistically significant. The difference between the people
00:26:46.880who got this letter and the control group was $12. They paid $12 more in taxes. And it turns out
00:26:53.920that with these four letters, when you split people into subgroups, right, of like different
00:26:59.760kinds of professions are like much more likely to cheat on their taxes than others. Once you break
00:27:04.800out people who needed an adjustment the previous year, which might mean that they like tried to
00:27:10.280cheat and got caught, the most effective letter was actually the one threatening them with an
00:27:15.260audit okay that produced 700 extra dollars in tax payments okay and okay there is a subgroup
00:27:21.260for whom this like social letter whatever produced a 275 dollar increase okay the actual lesson here
00:27:29.540is that like when you split people up into groups different messages work right you're not you're
00:27:34.360not necessarily playing to some like broad-based human tendencies there are different impacts
00:27:39.620across different demographics and whatever so again the only real like rule you can pull out
00:27:43.740of this is like, it depends. Different messages work for different people. Okay. Then the third
00:27:49.800example they give us, we're going to spend more time on this one. Are you familiar, Peter, with
00:27:53.400where the phrase don't mess with Texas comes from? I guess not. This was an anti-littering campaign
00:27:59.500in the 1980s. I love that they turned that into just like a really obnoxious declaration of loyalty
00:28:07.020to their state. I know. Add some AR-15s and it just becomes like general purpose. So basically
00:28:13.000the story here is that the Texas Department of Transport was getting very frustrated in the 1970s
00:28:19.100and 1980s with like the sheer amount of roadside littering. So Nudge says, many of the litterers
00:28:25.840were men between the ages of 18 and 24 who were not exactly impressed by the idea that a bureaucratic
00:28:31.320elite wanted them to change their behavior. Public officials decided that they needed a
00:28:35.280tough talking slogan that would also address the unique spirit of Texas pride. Explicitly targeting
00:28:40.700the unresponsive audience, the state enlisted popular Dallas Cowboys football players to
00:28:45.440participate in television ads in which they collected litter, smashed beer cans in their
00:28:49.700bare hands, and growled, don't mess with Texas. Within the first year of the campaign,
00:28:54.520litter in the state had been reduced by a remarkable 29%. In its first six years,
00:28:59.360there was a 72% reduction in visible roadside litter. All this happened, not through mandates,
00:29:05.360threats, or coercion, but through a creative nudge.
00:29:08.440Okay, sorry, I can't get over the fact that an anti-littering campaign was turned into like a vague threat of violence towards non-Texans.
00:30:25.220do you feel threatened do you feel like you're never going to litter again it's actually i
00:30:35.860guess do like they're trying to associate not littering with somehow being tough yes this is0.97
00:30:42.080the same basic play as just having the commercial be like flaming gay guys who are littering0.99
00:30:50.120and then it's it's the 1980s and you're watching it at home and you're like what the fuck no that1.00
00:30:55.280would have gotten me to watch sports like oh littering is gay that is that's the message that0.99
00:31:00.720they are trying to send with this yeah but then i mean they're actually trying to send something
00:31:05.460very specific which the book does not acknowledge so i'm also now going to send you a photograph
00:31:11.520of the roadside signs that accompanied this massive like years-long public information campaign okay
00:31:18.820it says don't mess with texas and then in slightly smaller font up to two thousand dollar
00:31:27.320fine for littering and in this psa stevie rayvon says it's not just bad to litter it's a crime
00:31:34.360right in nudge they say all this happened not through mandates threats or coercion but through
00:31:41.280a creative nudge well the nudge was telling people about the coercion right this is illegal
00:31:47.900behavior and you pay money if you get caught doing it the signs didn't just say don't mess0.96
00:31:52.940with texas because no one would know that that was a fucking anti-littering campaign right it0.86
00:31:56.580appears that perhaps the threat of uh of a massive fine yeah that that works i can see that working0.95
00:32:03.260this is this is the other hiding of the ball that they're doing so the first clue that they're doing
00:32:09.920a little bit of skipping over important context is that they say in its first six years there was
00:32:14.060a 72% reduction in visible roadside litter. If people stop littering tomorrow, that does not
00:32:21.300reduce the existing roadside litter. So when you start looking into this, it turns out that Texas
00:32:27.880was the first state to have an adopt a highway program. This is something where like the high
00:32:34.600school football team or like the local elf club adopts like a mile of highway, some stretch of0.63
00:32:40.500highway and four times a year volunteers like hundreds of volunteers go out and clean up litter
00:32:45.160right this is something that texas basically came up with that like people will do this as a form of
00:32:49.500civic pride because they're just privatizing government services in creative ways right
00:32:54.120they're just like well what if we if we inspired people to take care of a highway right and also
00:33:00.500it's it's also free advertising because you get to put up a sign right that says like this stretch
00:33:04.540of highway cleaned up by like the the local arby's or whatever yeah yeah so like whatever
00:33:09.840you think about this, it's like a fairly innovative program that Texas came up with. And they did all
00:33:14.340kinds of public events. In 1987, they had something called the Great Texas Trash Off, where they get
00:33:20.840volunteers across the state to pick up roadside trash. The weird thing about the way that they
00:33:26.420present this in the Nudge book is that there is actually an element of social behavior here. I
00:33:31.300spent like two days reading about littering because I think it's like genuinely fascinating
00:33:34.340behavior. When there is less trash on the road, people don't fucking litter. Right. Because they0.99
00:33:39.780think nobody else is littering right so basically in texas it became this like rolling snowball
00:33:43.700where it's like once you get the trash off the road people are like oh they don't think about
00:33:48.300littering right whereas if you're driving around there's fast food wrappers everywhere you're like
00:33:51.740oh fuck it i can just throw mine out the window too yeah so it did actually play on social0.94
00:33:55.900conformity and one of the most effective anti-littering interventions is actually adding0.99
00:34:03.400trash cans this doesn't really work on roadsides but in cities when you want to get rid of littering
00:34:08.940that's actually like a pretty fucking smart nudge like if you look around and there's a trash can
00:34:12.900five feet away you'll throw away your cigarette pack if there's no right trash can within sight0.98
00:34:17.900you're like oh fuck it you throw it on the ground well is it is it like everything sort of a nudge0.98
00:34:21.920like i i keep because i'm trying to like think of creative solutions to these types of problems0.99
00:34:27.600all of them you're trying to solve a problem of human behavior so like nearly every solution
00:34:34.800becomes a nudge, right? This is just like a word that you can throw on to almost anything and be
00:34:41.420like, see, nudge, nudge theory. Peter, I have led you to the river. You were saying exactly the
00:34:45.700thing that we were going to reach with this section. None of these examples are fucking0.94
00:34:51.500nudges. Okay. The grad student who wrote checks for a hundred bucks, if he didn't turn in his0.97
00:34:57.380thesis, that's just a fine. He had to pay a hundred dollars for not finishing his thesis.
00:35:01.960A fine is just a way of banning something, right, which they expressly said was not a nudge.
00:35:06.520Exactly. This is just like a normal thing that governments do.
00:35:09.680Like when they give you a fine for illegal parking, they're not like nudging you to park better.
00:35:14.540And then the Minnesota tax example is like even more baffling to me because, first of all, sending people reminders to do something doesn't affect their choice architecture, right?
00:35:25.800Whether or not you pay your taxes, nothing about that has changed.
00:35:30.460All they've done is, like, don't forget to do that, right?
00:35:33.100But then the Minnesota tax people sent four letters, right?
00:35:37.220The authors of Nudge explicitly say that only one of those letters is a nudge because telling people that, like, ooh, 90% of people paid their taxes, like, uses behavioral economics principles.
00:35:51.060But you could easily cast those ineffective letters as nudges, right?
00:35:57.540So the one that says, like, oh, pay your taxes because it goes to, like, schools and libraries, that's framing.
00:36:04.460That's framing paying your taxes as a form of altruism, right?
00:36:08.880And then the other two letters where they're like pay your taxes or we'll bust you and pay your taxes and we'll help you, those are, like, basically testing loss aversion.
00:36:53.920Exactly. This is what's so weird about this concept and which comes up in like a lot of the academic reviews of this where it's like, no one can really say what is and is not a nudge. Like what we're talking about with these don't mess with Texas signs. They're basically billboards, right? You drive past a billboard that says don't litter. Well, does that mean that every single public information campaign is a fucking nudge? Like I drive past a billboard that says don't smoke. It causes cancer.
00:37:17.360Right. The government is constantly like cajoling you into doing better behavior. And like these are the least effective forms of government interventions, like a billboard that says don't smoke. It causes cancer does fucking nothing. We've had decades of these. We know that they don't work. Right. And what is fucking wild to me is the fact that these campaigns don't work is part of the premise of this book. Right. Right. Consider the organ donation example.
00:37:44.960the whole fucking thing was about how we've tried cajoling people we've tried telling people that0.96
00:37:51.480they should be organ donors right the only thing that works is changing the default on the form0.98
00:37:56.440that's why we're here that's the book people are not rational actors who you can just tell stuff to
00:38:02.200and expect behavior change yeah it feel it feels like they ran out of examples of like
00:38:08.880choice architecture real quickly right i mean it seems to me like what they're trying to go for
00:38:14.540is a public policy angle when like what they really have is information on marketing.
00:55:04.240Even if you orchestrated this such that there were disclosure requirements and then, like, people are like, OK, Exxon is polluting, which we only know because of this disclosure requirement.0.84
00:55:17.520We are now going to implement regulations.
00:55:21.300Whatever regulation they implement would no longer be a nudge, right?0.50
00:55:24.800Because it would have to be a fucking like a mission cap or something like that.0.98
00:55:28.580So why don't we just fucking regulate them then?0.98
00:55:30.400Exactly. All they're doing is saying, like, if we gave people more information, then maybe we would implement the policy that we all know we need to implement.0.97
00:55:41.340Yes. It says, seeing that list, states and localities could respond by considering legislative measures.
00:55:48.940What are the legislative measures? Is it like to put a cap on how much you're allowed to pollute?
00:55:53.040Why don't we just do that federally? Why would we wait until like West Virginia reads a fucking0.99
00:55:57.380report? And it's like, oh, it turns out there's pollution coming from the coal mine. We're just0.99
00:56:02.200kicking the fucking can down the road, ultimately. Yeah. They start off with this definition of1.00
00:56:07.300nudge as something that is about choice architecture. And they move into using it
00:56:14.760colloquially to mean like a little thing that might impact people's behavior. And that sort of
00:56:22.240reveals the project which is like never do a large policy thing right so exactly what you
00:56:30.940are saying leads us back to organ donation when i said earlier that the organ donor example
00:56:37.600is doing a ton of work for this concept and for this book and is the paradigmatic example of a
00:56:45.020nudge i meant that derogatorily to review right there's countries that have opt-in systems where
00:56:51.980like you have to tick a box to be an organ donor. There's countries that have opt out systems where
00:56:55.780you tick a box if you don't want to be an organ donor. And they have very different rates of the
00:57:00.300number of people who are organ donors, right? What they don't have is differences in the number of
00:57:06.420actual organs that get donated. Organ donation systems have almost nothing to do with the
00:57:13.020percentage of the population that ticks a box on a fucking form. So the country with the highest0.91
00:57:17.840rate of organ donations, like actual, like a functioning system of organ donations,
00:57:22.420is Spain. When you look at Spain, what you find is not like one weird trick, right? You find
00:57:28.820decades of dedicated reforms. So Spain changed from an opt-in to an opt-out system in the late
00:57:35.02070s, but the number of actual donations didn't increase until the late 80s because there was
00:57:40.080basically no capacity. There were only surgeons in Madrid and Barcelona who could do these
00:57:44.200transplants right so they had to do a bunch of training for doctors in regional hospitals they
00:57:50.120created a national registry that had been done at the regional level before they had to centralize
00:57:55.080everything they have this really well integrated into end-of-life care now so if you are diagnosed
00:58:02.080with like a terminal illness someone will come and visit you and be like hey you know have you
00:58:06.720thought about saving somebody's life after you're gone let's do scans to find out what organs are
00:58:11.120still functioning. There's dedicated intensive care units. There's dedicated staff. And
00:58:17.080importantly, there's constant surveillance and improvement. So Spain has gone through
00:58:21.760like three waves of improvement. They look at like, okay, what are the existing barriers
00:58:25.880in the system? How can we get this even higher? You have to look at a system. You have to
00:58:30.100dedicate funding to it. You have to take the specifics seriously. Maybe that's boring or
00:58:36.580something, but it's like, that's how you solve problems. I'm sorry. It requires money. It
00:58:41.200requires expertise. It requires not stripping them of context, but putting the context back in.
00:58:46.820Right. Right. I read actually quite a bit about this. This is super fascinating. One of the best
00:58:51.300articles I read is called Assessing Global Organ Donation Policies, Opt-In Versus Opt-Out by Harriet
00:58:56.700Roseanne Etheridge. So at the end of her article, Harriet notes that America actually has a really
00:59:03.620high rate of people ticking the box to be organ donors. It's like more than 60%, which is way
00:59:09.340higher than other like opt-in countries. The barriers in America are not related to getting
00:59:14.620more people to sign up as organ donors. This is a healthcare systems project. There's a whole
00:59:20.460chain of events has to take place for organ donations to happen. And there are problems
00:59:25.200with the other fucking links in the chain. And since this fucking book came out, a lot of0.99
00:59:30.320countries have actually switched from one system to the other, and they have seen no improvements.0.99
00:59:35.520This reminds me of the climate example where these guys want to come up with this like fucking0.92
00:59:41.180clever, like little fake smart guy solution to a problem that at bottom needs resources.
00:59:50.280The other reason I really wanted to talk about this, and I don't know if this counts as a twist,
00:59:54.380But as I said, they updated Nudge in 2020 with like Nudge, the final edition, responding to critiques, updating the text, right?
01:00:03.140And they kept the chapter on organ donation.
01:00:06.100But they've now made it this like weird scolding chapter about how everybody misread the book in the first place.
01:00:15.440We never said that America should switch from one system to the other.
01:00:20.540And they say that, to our dismay, in the years since, several countries, including Wales, England, and Germany, have considered or made the switch to presumed consent.
01:00:31.340So it's like, you rubes, you children, you read our book, and you pass this policy when we never even said that that's what you should do.0.74
01:00:39.140Right. They were nudging us in that direction, to use a colloquial term.
01:00:42.740So I am going to read the section of their book where they present the full context.
01:00:47.160So to their credit, they did, in fact, mention in the original book that, like, you can't only do the opt-out system, right?
01:03:04.800if you eat a bowl of lucky charms with like a glass of orange juice right with all of the other
01:03:10.340nutrients that you actually need right if you eat it with healthy stuff then it's healthy
01:03:14.820which is true of literally everything it's like right oh well if you do this with huge structural
01:03:20.240costly reforms it'll work yeah but yeah like all you're doing ultimately is advocating for broad
01:03:26.440structural reforms and like super just like bread and butter policy making right that's utterly
01:03:31.100banal but it's like you've you've reached that conclusion between the lines of your book
01:03:36.300explicitly rejecting and arguing against that approach yeah there's a problem with these
01:03:42.280concepts where like if you zoom out enough they're correct but not very useful right and if you zoom
01:03:50.140in you start seeing that they're not really correct in the micro right they're not explaining
01:03:55.720a lot. And I see that here too, where it's like, we have this concept and like, it might be a
01:04:02.700useful way to process certain types of things, but it's really just like a vocabulary. It's just
01:04:09.200a way of sort of simplifying how we talk about certain things. You can't spin that into something
01:04:17.160that can solve climate change, you know? But this also speaks to what I find so frustrating about
01:04:23.060the quote unquote debate over the book when it first came out. There's some weird like
01:04:27.760conservative objections to the book where they're like nudging is totalitarianism.
01:04:33.720I love this because it's such a conservative thing where some technocratic liberal is like,
01:04:39.440what if we just did the smallest little intervention and conservatives are like,
01:04:45.040you are Joseph Stalin. Right. It's like, this is why you should just propose holistic regulations
01:04:52.440or legislation or whatever the fuck you can't compromise with these psychos yeah don't bother0.99
01:04:58.300with this technocratic bullshit but then this is this is what frustrates me so much is because0.99
01:05:02.040this was presented to the public as a left versus right you know nudging versus nudging is0.97
01:05:08.620totalitarianism debate they sort of missed what i believe to be the much better critique i don't0.98
01:05:14.180have a philosophical problem with nudging right yeah my problem is they don't fucking work yeah0.96
01:05:20.040And they can't solve the problems that we have.0.86
01:05:22.480But like that critique of nudging didn't really appear in anywhere prominent for like another 10 years.
01:05:29.520Basically, at this point now, there's been a number of meta-analyses of like various nudge.
01:05:35.240You know, there's 51 countries have these nudge units, right?
01:05:37.460And so there's these huge meta-analyses of like all the things that they've tried.
01:05:40.540And every single one of them finds tiny effects.
01:05:45.080This is from an abstract to one of them.
01:05:46.440And it says, recent studies have found that providing households with information on their electricity usage compared to that of other households, a classic nudge, reduced electricity consumption by 2% or less.
01:05:57.180There was a test where they sent text message reminders to high school students reminding them to apply for colleges.
01:06:04.36068% of kids who got nudges applied for college and 65% of kids who didn't get nudges applied for college.