00:00:00.000okay i i have had minutes to think about this and i couldn't even come up with something good
00:00:18.620uh okay the only thing i could think of was welcome to maintenance phase
00:00:24.500the podcast that is sometimes rusty but never dusty all right i like that one i don't know
00:00:31.680what it means but it rhymes i don't know what it means either i feel a little rusty do you
00:00:35.840feel a little rusty have you heard our other taglines when have we not been rusty we're
00:00:43.160entirely composed of rust uh i'm ombre gordon i'm michael hobbs and you know that you know us
00:00:52.520you're here you know that hello and this month michael we're digging in on some updates from
00:00:58.580my old favorite moon juice i am so excited we're doing a thing that i've wanted to do with you for
00:01:04.900ages which is a moon dust taste test yes so i i received in the mail a few days ago a package
00:01:13.920with a lovely card and a bunch of little sachets that i thought were condoms and i was like why
00:01:21.080is offering sending me condoms and then i was like oh they're actually wait can i can i read
00:01:26.720the ones you sent me yes absolutely so okay so i i have like what was it like the the sampler
00:01:33.320platter or something it's like the the flight dust dust flight they call it the full moon okay
00:01:39.380a genuinely not a terrible name this is literally all marketing so it makes sense that these people
00:01:48.400are good at marketing absolutely okay so i have they're all in like wonderful earth tones i have
00:01:54.820a sachet of spirit dust i have beauty dust i have power dust that one's yellow i have dream dust
00:02:04.840sex dust obviously and brain dust listen we haven't decided which ones of these to try we
00:02:12.540haven't decided like whether you and i are trying the same things or different things any of that
00:02:17.280kind of stuff but i do just want to say like i feel like we would be under delivering if at least
00:02:22.780one of us didn't taste sex dust you have to walk me through how to do this because i don't know how
00:02:27.700to consume a dust my prediction is that this is going to be a very disappointing taste test because
00:02:33.900they probably don't taste like anything it's basically just like a crushed up nutrition
00:02:37.700supplement like it's just a normal thing but they're they basically rebranded taking like a
00:02:43.680morning multivitamin as like dust to make it i guess more of a ritual or like i i think it's
00:02:48.980like a marketing thing because it's basically just like a pill that you swallow but they're
00:02:53.200turning it into this like activity that you do in the morning i guess well except it's different
00:02:58.380than a multivitamin because it does not have vitamins added because it is useless it's like
00:03:05.720a vitamin without the vitamins because it's fake in addition to this taste test folks at insider
00:03:14.620did you know they do their pieces that are like let's go inside a troubled company oh yeah yeah
00:03:20.440they did one on moon juice earlier this year and it's a wild ride okay i'll say there's like a lot
00:03:27.780in this piece we're gonna skate past some of it because it's just generally messy as ever we're
00:03:33.760going to do my favorite thing which is go um in sort of escalating like it's going to get worse
00:03:38.620and worse okay the further we go and we'll do our taste test sort of in there uh as we're sort of
00:03:44.800walking through okay there is some stuff related to the ingredients that i was reading last night
00:03:50.640as i prepped for this show and i was like we should talk about this before we do a taste test
00:03:54.500because there are some allegations there are some allegations oh my god but first mike tell me what
00:04:01.380do you remember about moon juice i think the main thing i remember is amanda chantal bacon who is
00:04:07.420the gwyneth of moon juice and she became infamous through this like food diary another food diary
00:04:14.240person again being like i have spirulina herbal cashews every day and like goji berry stevia milk
00:04:25.380for lunch and like just kind of a list of like superfood fads everyone kind of made fun of her
00:04:30.680And then it seems like she's very successfully turned this into this brand of like health LA
00:04:36.900influencer smoothie stuff. Totally. In terms of food diaries, Pete Evans walked so that Amanda
00:04:43.460Chantal Bacon could run. She really took that business over the finish line. Impressive.1.00
00:04:49.760Yeah. I would say we didn't really hear a lot in that first episode about the internal life
00:04:54.980at Moon Juice because there hadn't really been much reporting on it at that point.
00:04:58.260But if you think about a company with really dubious marketing practices, a company with making big claims and sort of like doing this pretty aggressive whitewashing of Eastern and indigenous like medicine and healing traditions.
00:05:14.540Right. Like it's not going to be great inside that company.
00:05:18.600Yeah, it follows to me that a founder who's going in Elle magazine to talk about her 23 minute breath set before her son Rohan wakes is probably not like the greatest, most communicative manager.
00:05:32.760And did you make that up? Or is that a real fucking thing?0.98
00:05:35.420That's a real thing. And I'm pretty sure I got it verbatim. I don't know for sure.0.99
00:05:39.480But listen, Mike, we've talked about like, this is the shit that I yell about at parties when I'm drunk.0.99
00:05:46.400It's like, fuck, everybody, I'm getting out the Amanda Chantal Bacon Food Diary, and you're all listening to it.0.99
00:05:52.440So, like, the headline to know about Moon Juice is that they traffic in what are called adaptogens,0.99
00:05:57.320which folks will have seen more and more of over the last couple of years since that episode, right?
00:06:02.620The idea behind adaptogens are essentially that there are some kinds of substances that you can consume,
00:06:10.980that you can ingest that will be sort of like the skeleton key to whatever your body needs to deal
00:06:17.120with whatever kind of stress it is under right okay yeah i will say i read a piece uh last night
00:06:23.960from fox that called adaptogens quote the cryptocurrency of the wellness world yeah
00:06:29.280and i was like wait a minute i need you to unpack that and i was like actually i don't
00:06:35.820And also cryptocurrency is like the QAnon of finance people.
00:06:39.400So it's like by the transitive property, this is the territory that we're in.
00:06:45.680Vox summed up the research on adaptogens as, and I quote, conclusively inconclusive.
00:48:02.520That's the most bargain basement bullshit.0.99
00:48:04.320Companies don't do corporate trainings because they want to change something. Companies do corporate trainings because they want to protect themselves from liability in the case of lawsuits.0.98
00:48:11.760Well, and like there has been much, much discussion out in the world and criticism, rightly so, of like diversity director kind of model, right, where companies will hire someone internally whose job it is to do all of the thinking about like race and gender and all of that sort of stuff.
00:48:29.820right and this isn't even that this isn't even the tokenism approach this is we're going to
00:48:36.260temporarily hire someone who does not work for the company for a half day gig of giving a workshop0.94
00:48:42.980probably over zoom yeah they do talk in the insider piece about like it was real fucking
00:48:48.200awkward because they didn't tear it out by management levels at all so like store employees0.99
00:48:53.300were on and so was amanda chantal bacon so no one was saying shit fuck all anything oh that's0.97
00:48:59.700a terrible idea so you're in there with your boss so a bunch of people were just like it was really0.98
00:49:04.500fucking weird it was really awkward nobody said anything and then we never talked about it again0.71
00:49:08.280and i was like boy again it was like non-profit world yeah yeah that's another one yeah on top0.97
00:49:15.020of all of that there are just so many more stories of like really explicit racism in moon juice
00:49:24.860stores and at Moon Juice Corporate. The manager of the Silver Lake store, according to this
00:49:30.220insider piece, quote, would often mock the accents of customers she said were from Saudi Arabia.
00:49:37.820Also in the Silver Lake store, there was a story in which two customers of color walked in,
00:49:43.700and a white employee started burning Palo Santo in their faces. And when they asked her
00:49:50.520why she was doing that she said she quote didn't like their vibes yeah both of those instances
00:49:56.300from the silver lake store were reported but because moon juice doesn't have hr would you
00:50:03.400like to guess who investigated those claims oh is it amanda no it's the white regional manager who0.98
00:50:09.320said a bunch of racist shit oh okay there's no real process yep and i'm gonna send you the sort0.97
00:50:14.900of concluding quote about this chapter from the insider piece it says after concluding our0.99
00:50:20.500investigation, we were not able to substantiate your allegations. The regional retail manager
00:50:25.260who left Moon Juice in early 2019 wrote in an email viewed by Insider. The Silver Lake store
00:50:30.200manager was later promoted. The person who was making fun of people's accents was first
00:50:34.820investigated and then promoted. So basically, this company just has like no actual control systems
00:50:39.200in place for this stuff. No. And that's again, that's the part that feels so non-profit-y to me.
00:50:45.580Oh, my God. I know. God. Everything is scrappy, which means it's shitty.
00:50:49.760Right. And nothing is written down. Nothing is formalized. There's no formal grievance mechanism.0.61
00:50:57.540When I used to work in corporate human rights violations, we would sort of consult with companies on like how to avoid human rights violations in their operations.
00:51:06.460the first sign of wanting to avoid human rights violations because like some companies do and
00:51:13.060some companies don't is like you need to have extremely basic systems in place of just like
00:51:19.100how does a employee file a complaint who looks at the complaint who investigates the complaint
00:51:24.780because like yeah whatever in a big company you're gonna get like a racist employee sometimes right
00:51:30.300that's not really the issue the issue is what happens when that racist employee is like
00:51:35.840discovered like how how do workers who are not white people tell management about it how does
00:51:41.580management respond it's all this like structural stuff that is like so 101 to have in place if you0.97
00:51:48.380take these issues remotely seriously yeah and like there is sort of a genuine tricky fucking thing
00:51:55.840that happens in non-profits which is look man you got to have an employee handbook you got to have
00:52:01.300a board of directors that like understands the employee handbook and understands their role not
00:52:06.680only as fiduciaries but also as you know accountability to an executive director you
00:52:12.400got to have all of these things in place that absolutely no funder will fund you to do i know
00:52:17.700my god jesus i know hey man get your hr stuff set up hey why don't you focus on staff retention
00:52:22.960and leadership development right hey what if you built a pipeline of staff so that like there were
00:52:28.460sort of more opportunities for advancement and so that you were getting more and different kinds
00:52:32.540of people in management than just like white cis people who are middle class right non-profits are0.99
00:52:37.460shitty for not doing it and also philanthropy is shitty for not fucking funding that it's layered0.98
00:52:42.220it's like a bad it's a it's a perfect storm of bad stuff i'm also i'm i'm much more forgiving of0.98
00:52:49.140this kind of stuff at ngos because the idea is sort of the money should go to the mission and
00:52:53.680there's just so little money in ngos right and so you do skip this kind of stuff whereas at moon0.69
00:52:59.100juice this is a company that's charging 35 for 14 teaspoons of bullshit yes yes it in in ngos0.70
00:53:09.900sometimes it's literally like we we physically do not have the money and yeah funders don't fund0.93
00:53:13.940this stuff at moon juice it's like well what's your excuse right we know that amanda chantal
00:53:18.880bacon is making enough money to fucking live in montecito i know the ingredients are not being0.84
00:53:23.740produced the way that they're saying they're being produced right oops they got a bunch of racism and0.98
00:53:28.000like major internal management issues specifically around racism but hey guys it's okay we got you