Unlearn16: Class is in Session - The One Where I Hospitalize Soft Skills

00:00:00.000 class is in session hey everybody and welcome to unlearn 16 class is in session um today i want to

00:00:11.840 talk about a little bit of an extension of a tick tock that i just did uh surrounding ontario and

00:00:18.720 probably canada at the very least if not the united states health care industry um first and

00:00:27.000 foremost, I grew up in hospitals. Why? Because my mom was a nurse. And I took my first steps to my

00:00:34.420 mom's, you know, head nurse, Mrs. Lachez. And I'm very comfortable in hospitals. I feel very safe

00:00:44.060 there. I feel I've always felt as though I know where to go to get help. I've always thought that

00:00:51.820 It's a place where you go and people know what they're supposed to know, give what they need to give, and it's this beautiful sort of symbiotic place of intelligence, of empathy, of caring, and of, obviously, health.

00:01:08.620 Now, over COVID, as many of you know, my mom got sick.

00:01:14.180 So my mom, we found out, or she found out that she had bladder cancer.

00:01:18.740 and when we found that out i mean it just threw us into a bit of a tailspin so we found out

00:01:26.960 oh i don't know in october of 2020 so right before covid 2019 right before covid covid

00:01:40.180 happened in that march and we found out and she had to go through a line of

00:01:45.460 chemo and then she had to get her bladder removed and a hysterectomy

00:01:52.420 and all of that was freaking terrifying okay and during covid i couldn't go in

00:02:01.020 so and i understand before people are like oh it was so horrible listen

00:02:05.940 covid was a horrible horrible time in which people were terrified hospitals were doing

00:02:14.180 their best to mitigate the health of their patients. And my mom had to go in there without

00:02:19.820 me. So I couldn't go there and spend time with her. When she had this surgery, she stayed there

00:02:24.580 until she eventually came out and then she had to go back in. But I couldn't be there. One time I

00:02:31.120 was allowed to go in, I think, and I could take her a little bit of food. I was only allowed to

00:02:35.980 a limited time, and then I left. And my mom, this was the point that I started seeing

00:02:44.220 serious cracks in our healthcare system. It's not to say that they didn't exist before,

00:02:51.220 guys. My mom was a nurse for almost 50 years. She was the head of the union at St. Mike's

00:02:58.360 hospital. She saw the gradual deterioration of healthcare in Ontario. She wasn't there when

00:03:08.780 Doug Ford got into power in Ontario. She wasn't there for this right-wing kind of shift.

00:03:14.880 But she lived through Mike Harris. And for anybody who knows Mike Harris,

00:03:18.620 his nickname was Mike the Knife in Ontario. He cut social programs and amalgamated hospitals

00:03:23.680 And really, in my opinion, started this trend and this train of gutting the public health care system, crippling it so that they could sell the need and the essential reality of private health care coming in, swooping in and saving us all.

00:03:49.260 I think it was always very much a plan.

00:03:51.540 I think health care is incredibly expensive. I think the way that we do it in North America and the West is ridiculous. We are all about reactive health care. We spend next to no money on preventative health care, preventative regulation or any of those. 0.97

00:04:09.940 it's all extra money that you have to pay in order to get your health on track. Even in high

00:04:16.480 schools, I see it all the time where you take grade nine phys ed and that's it. You never have

00:04:21.680 to take it again. You never have to be educated or aware or trained about what your health looks

00:04:29.060 like, what food health looks like, what bodily health looks like. It all gets chucked out the

00:04:34.060 window because it's not as important as learning Shakespeare. Not that Shakespeare is not important.

00:04:38.500 i'm just saying we probably should have a balance but it was during covid that i started seeing

00:04:43.940 cracks because it was my experience that's it that's it people are like it's fine it was fine

00:04:51.140 until no no you just weren't in it and if you were in it that slowed gradual deterioration

00:04:58.180 just felt like a heavier heavier weight you couldn't necessarily point to it and go that

00:05:02.980 That was the moment. I don't think there was a moment. I think it's kind of like, you know,

00:05:09.860 the frog in cold water and you just gradually turn up the temperature and he never knows enough

00:05:15.920 to get the hell out of the pot before he's boiled. I feel like that's our healthcare and our

00:05:22.140 education system. But today I'm just going to talk about healthcare. So my mom came back after

00:05:27.960 having you got to remember like she's in her mid-70s she had her bladder out she had her

00:05:34.840 a hysterectomy and she was in there not even for a week less than a week and they're like you're

00:05:42.840 fine go home and we went and got her and brought her home and my uncle ray and i were were taking

00:05:49.160 care of her anna was here too like but i remember ray my grandma was there ray and i she couldn't

00:05:55.640 get up she was in so much pain she was still bleeding there was a moment ray and i were

00:06:00.520 trying to help her up and i looked at ray and i've never been so scared in my entire life because i

00:06:06.600 thought this i can't i can't do this right i took time ray took time but i can't do this 24 7 and

00:06:15.400 if they think she was healthy enough to leave the hospital is this where like i had no idea

00:06:22.120 where she was at. And within two days, we had to take her back down to the hospital. And we had 0.99

00:06:27.580 this beautiful guy who was an EMT, accidentally kind of, I drove my mom, and again, I can't go

00:06:34.440 in, right? I drove my mom and I needed to get her from the car and to emerge so she could get

00:06:38.100 readmitted. And this EMT came out and he helped her. And I'll never forget this as long as I live,

00:06:47.020 because you got to know my mom at this point, who's been a nurse forever, it feels so horrible

00:06:53.180 and so ignored by our healthcare system when she was in there. And she felt that they pushed her

00:06:58.980 out way too early and they didn't give her the care that she needed. And she was like, just

00:07:05.180 demoralized. This place where she put her whole life, she now couldn't even get enough care for

00:07:14.020 them to recognize whether or not she was healthy enough to go home and they didn't listen to her

00:07:18.300 and all of these things. And so she was outside of being sick and outside of going through all

00:07:25.200 of this stuff and knowing that, you know, the cancer could have spread and we still need to

00:07:29.820 deal with that. She just felt like there was nowhere she could get actually actual help. And

00:07:36.600 as I was trying to get her out of the seat in the car, I couldn't do it. I wasn't strong. Like

00:07:41.340 I couldn't lift her. I couldn't. And I had to figure it was just me. And this EMT came up to

00:07:46.880 her and I'll never forget. He knelt beside the car. He got real low and he looked in her eyes

00:07:53.020 because he knew that she was in a lot of pain. And he also must have known she was scared and

00:07:58.220 must have known that she was, that she just didn't trust it. And he looked in her eyes

00:08:04.480 and he said, Angela, we are going to do this as fast or slowly as you want to do it.

00:08:13.440 I am going to make sure you get to exactly where you want to go and where you need to go in this

00:08:18.940 hospital. I am going to make sure you get the care. I am going to make sure that people take

00:08:25.340 everything seriously in this hospital, I will stay with you. And my mom started to tear.

00:08:35.700 Not because, just because there was this person who took a minute and recognized her physical

00:08:45.060 ailments, the physicality of being sick is one thing.

00:08:51.140 but equally important if not in my opinion more important

00:08:57.320 was what her heart and her head were at in that very moment and the soft skills he used because

00:09:07.780 I'm going to differentiate between two things right in the medical world there's hard skills

00:09:11.460 and soft skills hard skills where you're like doing the stuff medication IVs turning patients

00:09:15.960 making them walk right getting them on a plan hard skills and soft skills are those where

00:09:23.320 you talk to patients you explain you educate you connect you show empathy you show care

00:09:32.280 you make them or you help them trust you to go through this journey and i don't think until

00:09:39.480 that very moment she'd experienced any soft skills and there's a reason for that i am not in any i

00:09:47.240 need you guys to understand i'm not blaming at all the nursing profession or in any way shape or form

00:09:55.480 because there's a reason that they're not they're not engaging with these as much

00:10:02.520 so right then i felt a little bit safer and she goes back in the back into the hospital and they

00:10:06.760 realize she picked up, as you do in some surgical floor, she picked up a stomach bug that was pretty

00:10:14.060 bad, actually. C. diff can make you feel really sick for a very long time. And at that point,

00:10:22.380 she went back onto the floor in the hospital in which she was staying. And she said, I'm going

00:10:30.040 to stay here. That's it. I'm staying here. I'm going to stay here until I feel good enough to go

00:10:35.520 home well not too long after that they wanted to discharge her again and I got angry because my

00:10:44.200 mom said she wasn't my mom's like I'm not ready I can't stand up on my own I can't do this I can't

00:10:49.100 do that I don't understand and what we realized very soon after that was number one hospitals

00:10:58.180 have like a time associated you have surgery a you're out by the x amount of days and they have

00:11:04.760 to follow it because their job is to follow it. Otherwise they don't get proper funding or blah,

00:11:09.500 blah, blah. Right. Or they reduce funding that they need to use for many other situations. And

00:11:16.840 my mom at that point said she, she wasn't leaving. And so I said, okay, you know,

00:11:23.840 they want to discharge you, but you're not capable. Okay. Talk to the nurse in charge,

00:11:28.860 the manager on the floor. She talked to the manager and the manager said, well,

00:11:33.360 you're gonna have to leave here and I said to the manager because now now I'm involved I said 1.00

00:11:38.880 you're gonna have to drag her out you're gonna have to drag her out to another floor she says 1.00

00:11:45.920 she's not healthy she says she's not capable she is afraid and you want her out of this hospital

00:11:52.320 yet she can't even stay she can't take care of herself in any way shape or form yet and I said

00:12:00.160 go ahead. I go, but understand that I am going to publicize everything I can possibly publicize

00:12:08.600 about this because you're ignoring those basic needs, right? And as I'm fighting with this

00:12:15.100 manager, I realize, you know, one of the lovely little caveats into how healthcare has been

00:12:23.340 changed is that a manager on a floor is a business manager not necessarily a nursing manager and

00:12:32.540 those are two very very very different people right her job was to make sure you have x amount

00:12:39.740 of money it's going to go here if you can't handle it then and this is what she said to me well then

00:12:44.940 she's going to have to go to a rehab facility i said okay how do we do that my mom said well i'm

00:12:48.780 I'm going to go there. And she tried to contact the rehab facility. The rehab facility, get this, 0.97

00:12:54.660 the rehab facility came in and assessed my mom. And the rehab facility said, she's not ready yet.

00:13:05.520 i'm sorry so our health care system is pushing patients out to go back home

00:13:16.160 without care without without medical staff without help

00:13:21.440 push them back home so their families can try to take care of and by the way i don't have the

00:13:27.020 skill set to do that i also have a full-time job um and you're ready on day three to do that but

00:13:34.760 you're not ready to go to rehab because rehab says you're still too sick to do rehab what so

00:13:41.460 at that moment my mom and i said fine you're going to rehab she was never going to rehab

00:13:45.120 my mom was never going to go to rehab i said mom when you're ready for rehab you can come home 0.70

00:13:50.020 because we'll handle it you tell them you're going to rehab this is kind of bullcrap lies that you

00:13:56.320 have to so she said to them okay i'll wait for a bed in rehab i'll wait till i'm healthy enough

00:14:01.720 So she was there almost twice as long because she wasn't ready for rehab until a certain point. 0.85

00:14:11.260 And as soon as they said, as soon as rehab said, she's okay for rehab, we can take her to a rehab facility. 0.99

00:14:15.680 I called the manager and I said, don't worry, I'm going to bring her home.

00:14:19.160 I hope she got the tone of my voice. 0.97

00:14:22.980 And then my mom came home.

00:14:24.200 Um, and she had, listen, there was some amazing people along the way, but my mom never once felt

00:14:36.040 safe, never once felt educated, never once felt that somebody was trying to make her understand

00:14:44.480 and have serious conversations where she could trust them. All of that was broken, shattered

00:14:50.680 into thousands of pieces. And those soft skills just didn't exist. And the reason those soft

00:14:59.300 skills don't exist is because we have allowed the government, different governments at different

00:15:05.140 times, to slowly gut the system to the point where nurses are expected to have more patients 1.00

00:15:14.780 perform hard skills to the detriment, to the negation of all of the sit down, discuss,

00:15:23.720 have a conversation, make sure they trust you, make sure they understand it, make sure they

00:15:27.640 understand the doctor's orders, make sure they understand their illness. It's all freaking gone.

00:15:34.620 And the problem during COVID, the big problem during COVID was that somebody who is ill,

00:15:41.140 I don't know, you guys are listening, how many times you had to go to the doctor where you're really scared and you're really sick.

00:15:48.400 Your brain doesn't sit down and understand and process everything that's being spewed, even if you understand the medical language that they're speaking to you in.

00:16:00.080 My mom was a nurse for almost 50 years.

00:16:01.900 She understood the medical language, but she still didn't have the capacity to put it all

00:16:09.040 together, to understand, to have a list of questions, to really, because it's all on

00:16:13.520 her at that point, because there was no other person allowed in the room because of COVID

00:16:18.120 regulation.

00:16:20.140 And we realized that having a family member in the room isn't just this nice thing, isn't

00:16:28.720 just this, oh, well, we should allow that. No, no, no, no, no. If you have family that's there

00:16:37.260 to support you, and I know not everybody does, it should be the medical community should want

00:16:46.000 nothing more than to have that family member in the room. Because that family member gets to be

00:16:51.440 a second set of ears. That family member gets to write down questions. That family member gets to

00:16:55.400 process it and take it in differently. That family member gets to sit with that other person

00:16:59.380 who is going through the trauma and through the risk and through the thick of it. And that family

00:17:05.060 member, even though they're going through it with them, gets to be that sober second thought in that

00:17:10.460 anarchy. And having that time, and I've gone to a lot of meetings since with my mom, a lot of,

00:17:20.540 you know, medical appointments. And without me in that space, I don't know if she could even

00:17:28.040 understand what is going, you know, at times now she's, she's doing great, but like in the thick

00:17:36.520 of it, I don't know if she could even have understood what was happening. And by the way,

00:17:42.220 there were times too, when you're going through chemo, when you're going through immunotherapy,

00:17:45.900 when you're going through all these medications, let's all be very, very aware. It messes with

00:17:50.320 your brain i mean one of the scariest minutes my mom and i took her to emerge but she couldn't

00:17:56.240 she didn't know my birthday and i'm like what do you mean you know my birthday and i said i go we're

00:18:03.160 going to emerge and she didn't want to go because she was getting very sort of angry that she was

00:18:07.460 fine she didn't want to go to the hospital again and i said you don't know my birthday

00:18:10.800 and um we joke about that now really every once in a while i just quiz her

00:18:16.240 but these soft skills had been obliterated and they've been obliterated by the fact that

00:18:22.940 they don't take them seriously at a governmental level I know nurses do but even that you're

00:18:33.820 starting to see training go away from those soft skills because they have such a high demand and

00:18:40.200 such a quick pace and such a significant patient load, right? You can work 24-7 as a nurse and as

00:18:49.740 a doctor in this particular health age, and you still won't get through all the patients in a

00:18:57.560 good enough time. And that's all money, right? We want to get them in, get them out, get it done

00:19:05.880 because we have such a lengthy list, but when we treat them like mass production,

00:19:12.360 they don't get healthy in the same way because our health, our physical health, is directly tied

00:19:21.780 to our mental and emotional health at that time. And nurses, the way my mom was taught, the way my

00:19:27.960 most trained, nurses are the backbone of empathy, of care, of education, of having those conversations 0.63

00:19:39.120 so patients feel safe, protected. So many nurses have left because they're like, I can't do for

00:19:47.780 my patients what I need to do. There's too few of the nurses, too many beds. If I hear my government

00:19:56.660 Say one more time, we've increased the number of beds in all of these hospitals,

00:20:01.160 so everybody has a bed.

00:20:02.240 Where are the nurses, Doug?

00:20:04.800 Where's the support staff?

00:20:06.400 Where are the doctors?

00:20:07.680 Where are the MRI machines?

00:20:08.960 Where are the CAT scan machines?

00:20:10.200 Where are the x-rays?

00:20:11.540 Where are the immunotherapists?

00:20:13.080 Where are the cancer doctors?

00:20:15.700 You keep adding beds for what?

00:20:18.900 So it becomes like a MASH unit.

00:20:21.140 there's no more time for soft skills

00:20:28.280 and the government consistently hides and negates that and to be honest to be honest 0.97

00:20:38.420 i know for a fact they're very quick to push it off too well nurses nowadays are just lazy

00:20:43.400 they're not doing their jobs i'll tell you what else they're doing with nurses by the way

00:20:47.960 They're trying to find every single way to get nurses different credentials in order to pay them less for doing the same job.

00:20:57.780 That's why you have an RN, you have a nurse practitioner, you have an RPN, you have an RNA, you have all these different levels.

00:21:03.820 By the way, they're all very much expected to do very, very, very, very similar jobs.

00:21:09.360 And the government's just trying to figure out ways not to pay an RN because the RN is at that top of the pay grade, right?

00:21:15.680 So if you go to university, you become an RN, you're at the top of the pay grade.

00:21:19.440 Everything else we're trying to figure out, oh, you can just go to college for this and you can do part of their job.

00:21:24.260 But in essence, you can do all of an RN's job.

00:21:26.880 We're just going to pay you 60% of what they're getting paid. 1.00

00:21:32.880 Every step of the way, they're looking to defund. 1.00

00:21:38.200 They're looking to reduce the amount of education that nurses require. 1.00

00:21:45.240 Not because they think they should be less educated, but it's the only way they can pay them less and justify it.

00:21:53.720 We talk about doctors, we talk about support staff, all of these people that have been gutted.

00:22:00.680 That doesn't give time for nurses to sit down with their patients and talk about what they're going through.

00:22:07.180 those are just as important as soft skills as hard skills are when you get your chemo because

00:22:16.880 if you don't understand what's going to happen to you if you don't understand the impact

00:22:20.440 now princess margaret i have to say has been just absolutely beautiful with that this wasn't

00:22:27.840 during covid their their goal is that but they are overwhelmed guys overwhelmed i was just at

00:22:37.140 another hospital visiting a friend. And I was in that room for, I don't know, maybe two hours

00:22:46.040 and not one soul checked in. And they're going through it. Okay. It's not, not one soul checked

00:22:56.780 in, not one soul put their head in and say, Hey, you doing good. Everything's cool in here. You

00:23:01.040 all right, amazing. Those personal connections can't be made. And they're so quick to want to

00:23:09.300 turn around and shift them to another floor and shift them to this floor and not form any personal

00:23:14.320 connection. And I haven't even got to the absolutely devastation of hiring on-call nurses

00:23:23.860 to fill from private agencies rather than the hospital so that it can fill the need

00:23:31.900 and they're constantly going to different floors so there's never relationships being formed

00:23:38.340 between nurse and patient. They're always new. They don't know each other. They don't trust each

00:23:45.080 other they don't have time and all of this is fractioning not just your experience not just

00:23:55.460 how you feel but how you get better and everybody's saying well healthcare is so expensive so expensive

00:24:02.180 you know what's more expensive the fact that somebody goes in for surgery and has to go back

00:24:06.980 two and three times because you didn't do the job right the first place because you don't have the

00:24:12.180 funding to do it. You didn't teach a patient what they need to do in order to stay healthy,

00:24:20.200 in order to be on track with their medications, be on track with their therapy, be on track.

00:24:25.500 Like my mom at any given moment can be talking to at least five different doctors. And again,

00:24:32.120 she was a nurse for 50 years. That's a lot of balls in the air for somebody who is 75.

00:24:38.460 and instead of going the other way instead of being more holistic instead of understanding

00:24:46.300 the patient instead of making sure they have consistent care by the same medical provider

00:24:52.140 we're just trying to save money have to save money

00:24:56.420 and does it fall on the hospital well i guess sure because they're the ones making decisions

00:25:04.400 but if you're talking about governments who are choosing where to cut money or how to spend money

00:25:12.340 again i need a thousand more beds but i don't hire any more nurses when you have a broken

00:25:18.000 connection between the people that work in a hospital and the government trying to dictate

00:25:23.320 the policies the economic structure the budget of a hospital are you kidding

00:25:27.720 politicians shouldn't be allowed to to dictate budgets of hospitals without hospital boards 0.92

00:25:40.240 telling them how they have to spend the damn money how much money they need 0.93

00:25:44.300 now where does that all fall i'll tell you where it falls it falls on us 0.98

00:25:50.180 falls on us guys it falls on us when we all decided to be so happy with guys like doug ford

00:25:59.660 giving us back our license plate sticker money the 1.3 billion dollars that the government of

00:26:06.940 ontario is no longer taking in from us because we no longer have to pay for a yearly license plate

00:26:12.360 sticker where do you think that money was going where do you think they're taking it from

00:26:19.780 you say oh thank god i don't need to spend 120 dollars

00:26:24.100 oh you're going to find out where that hundred dollars 20 where that hundred twenty dollars

00:26:29.220 came from when you need to get your gallbladder removed you're going to find out where it came

00:26:36.600 from when there's not enough people giving chemotherapy in princess margaret hospital

00:26:41.660 because they've lost funding you're going to find out where it came from when your kid gets hurt and

00:26:47.300 you're sitting in a lineup at a merge for hours upon hours upon hours complaining

00:26:53.280 about what the hospital don't you dare you got a hundred and thirty dollars

00:26:59.320 back you were happy about it you either voted for it or there's a lot of people

00:27:07.140 chose not to vote at all because we didn't like the options we were

00:27:11.580 apathetic to the choices well here we are

00:27:17.300 You can sit around and say, I'm not paying more taxes.

00:27:20.200 You can sit around and say government.

00:27:21.800 But there's a lot of things you can demand the government of your province to do.

00:27:27.520 And in my opinion, they have two jobs, two big jobs, health care and education.

00:27:34.280 And every time you hear their driving force is to balance the budget,

00:27:42.000 let's just remember that balancing the budget is it at the expense of adequate sustainable

00:27:53.900 health care and by the way balancing the budget today and taking money for that health care

00:28:00.480 five years down the road ten years down the road how much more do you think health care is going

00:28:05.800 to cost when you don't have enough money and you don't budget enough to do the surgery right to

00:28:11.980 have the right care in the first place, because they're going to end up back in the hospital

00:28:15.440 for secondary care for the same issue, which is more expensive, more damaging, and more life

00:28:21.260 altering. We do all of this home care, guys. All to get people out of hospitals.

00:28:31.920 They fight about who's going to pay for it, how they're going to pay for it,

00:28:34.880 how they can privatize it. And every step along the way, you want to know who loses the patient.

00:28:41.980 you have nurses and RPNs and RNAs getting, like, just rocked, left, right, and center.

00:28:51.400 And we're all turning on each other.

00:28:55.700 It's a real beautiful thing the government's done.

00:29:00.560 How does the government get more power?

00:29:02.760 Well, they say to people, I'm going to give you everything you've ever wanted for less tax dollars

00:29:08.800 because the government before just spent it badly.

00:29:11.980 That is always, always an absolute lie.

00:29:20.580 Always.

00:29:22.040 And I'm getting real tired of it.

00:29:24.300 I'm getting real tired of it being spewed.

00:29:26.160 I'm getting real tired of people falling for it.

00:29:32.660 Soft skills are the only way we're going to actually build a healthy system.

00:29:37.620 And here's the bottom line, guys.

00:29:39.060 if we want a healthier society if we want a health care system that isn't so demonstrably

00:29:46.920 like weighted and heavy and expensive we have to we have to spend more money now in health care

00:29:55.400 prevention more money in schools more education programs more nutrition programs more physical

00:30:02.520 health, more mental health. All of these things need to be inundated in schools, inundated in

00:30:10.020 corporate life. The expectation of preventative health care measures can be distributed across

00:30:18.560 the board, but it's going to cost us double until we get this generation all caught up.

00:30:25.100 You got to pay for the people that didn't get the education in the first place and didn't get

00:30:28.960 the health care advice and all of those things

00:30:31.920 because now they're sick and they're overwhelmed

00:30:33.720 and you've got to pay for the prevention.

00:30:35.880 If you're going to start paying for the prevention,

00:30:37.560 guess what we've got to start doing? 0.99

00:30:38.740 Talking about crap like food. 0.98

00:30:42.360 What government services are allowing what food? 0.99

00:30:45.700 What are they causing?

00:30:49.620 We've got to start talking about physical health.

00:30:53.100 Grade 9 isn't the only year you should be taking gym

00:30:55.320 for the love of God.

00:30:58.960 and it's all of it. We think it's because it's too expensive and private healthcare is going

00:31:07.300 to swoop in and fix it all. I promise you guys, it's not. Go spend any time you want to spend in

00:31:12.080 the United States of America. Watch people go into medical bankruptcies when their kid needs

00:31:16.900 to have heart surgery. Don't you dare. Don't you dare believe. And by the way, you're just choosing

00:31:26.660 to believe in a fiction. Don't you dare believe that a government's going to be able to do more

00:31:31.680 with your money and need less tax dollars because this system's going to get better all on its own.

00:31:36.460 It's not going to happen. I want some honesty in my system. I want somebody to stand up there and

00:31:41.540 say, the healthcare system's going to cost us more money. Do you want to pay for it? If the answer's

00:31:46.300 no, go ahead, say it. Say it out loud and say it with your vote. And I would have it as a one

00:31:51.800 policy. Oh, that was it. That is the election issue. What do you think our healthcare system

00:31:59.080 should look like? Because I'm telling you right now, guys, the more that I see soft skills being

00:32:03.040 deteriorated, the more that I see nurses leaving on droves, the more that I see doctors leaving on

00:32:08.460 droves and people not getting the care they actually need, the more expensive our healthcare

00:32:13.280 system is going to get and the less healthy we are all going to become.

00:32:17.680 my answer is frustration is in frustration sure but i need everybody to understand

00:32:28.760 when you are frustrated at a hospital when you don't have those connections when you are the

00:32:36.500 frog in the lukewarm water recognize who's making those choices how they're making them and how

00:32:43.520 your vote let us right down that path because you don't want to pay for a license plate sticker

00:32:52.240 this year and on that note guys thanks for hanging out with me and i will see you next tuesday

00:32:58.780 same bat time same bat channel dismissed

Unlearn16: Class is in Session - March 12, 2024

The One Where I Hospitalize Soft Skills

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