00:03:57.620Not to do like pot calling the kettle black or whatever, but like it is also funny to
00:04:01.240write a whole book about this while being like a Marxist scholar at a liberal arts university.
00:04:06.500You could also argue as we speak into microphones from our from our own homes.
00:04:14.000If you ever try to describe what you do to someone who doesn't know about podcasts,
00:04:17.020it's impossible to describe it in a non humiliating way.
00:04:20.180It's so weird when you don't know someone because when they eventually ask enough questions to find the name of the podcast, it's like, yeah, here's here's a link to all of my opinions.
00:04:29.440I have kind of started dating somebody recently and he didn't know about the show when he first met me.
00:04:34.120But like when you're in this stage, like you've got on a couple of dates, you like each other, you're flirting, texting, whatever.
00:04:39.320He's like, it's weird to have like 600 hours of your opinions on things that I can just like go listen to at any point.
00:04:58.540So in 2013, Graeber publishes a short essay in Strike Magazine, which is a radical lefty outfit called On the Phenomenon of Bullshit Jobs, a work rant.
00:05:11.320We've often had these situations where we're like, this should really just be an essay.
00:10:24.920There's a big response to this essay. A bunch of people write it up, a bunch of Marxists start arguing about it, and I won't get into it. I will tell you, my first run at this episode, I was like, maybe I'll cover these intra-Marxist debates. And then I read one essay and was like, no, no.
00:10:45.400In 2015, someone took evocative quotes out of the essay and plastered them all over the London metro.
00:10:51.780the london metro the tube you mean the tube sorry sorry folks metro sorry to our well-traveled
00:10:59.060listeners uh no basic things you don't say the basic things that's like the london have you
00:11:04.880ever heard anyone say the london metro in your life also it might have also been buses that's
00:11:10.360also not the metro there's no but it's not the tube either so what is it whatever don't try to
00:11:15.000fucking uno reverse just accept the l and move on i don't think it's an l i think i introduced a0.78
00:11:20.560nuance that you can't explain so yeah so they put up these quotes one of them says huge swaths of0.99
00:11:26.720people spend their days performing tasks they secretly believe do not really need to be
00:11:31.900performed one says it's as if someone were out there making up pointless jobs for the sake of
00:11:36.240keeping us all working these are quotes from the essay and they sort of cause a little bit of stir
00:11:40.060of a stir they get on the news i'm trying to decide whether i think this sort of thing is
00:11:44.340cool or whether it would just piss me off if i'm like on my way to work and it's like great some0.99
00:11:47.920fucking communist. Yeah, it's telling me my job's useless. Also, I don't believe I don't agree with0.99
00:11:53.600the second one. Why would somebody make up a job so they can pay you to do nothing? He does have
00:11:58.140a theory of this that we'll talk about. And it is a little bit abstract. And I don't quite buy it
00:12:03.140either. Okay. He writes this book, bullshit jobs to flesh the theory out published in 2018. And a
00:12:09.700lot of his research for the book is essentially just compiling anecdotes from people who reach0.76
00:12:15.560out to them about their bullshit jobs those actually sound fun to be honest i will say0.58
00:12:19.600as a data set it's pretty obviously terrible yeah yeah yeah you're people who reach out to1.00
00:12:26.080a leftist academic to complain about their bullshit jobs probably not the you know the best0.56
00:12:31.380the representativist of samples but he uses that to delineate what he believes are0.99
00:12:35.940the five approximate categories of bullshit job okay flunkies goons duct tapers box tickers0.86
00:12:45.280and taskmasters. Now, this is not meant to be exact or exhaustive, I don't think. It's just0.95
00:12:50.460useful groupings, right? So we'll start with flunkies. Flunkies are people whose jobs exist
00:12:56.760entirely to make their bosses feel or seem important. I'm going to send you a little bit
00:13:02.700here. He says, another term for this category might be feudal retainers. Throughout recorded
00:13:07.900history, rich and powerful men and women have tended to surround themselves with servants,
00:13:11.180clients, sycophants, and minions of one sort or another. Not all of these are actually employed
00:13:15.760in the grandee's household, and many of those who are are expected to at least do some actual work.
00:13:20.920But especially at the top of the pyramid, there is usually a certain portion whose job it is
00:13:24.900to basically just stand around and look impressive. Some old-fashioned feudal retainer-style jobs
00:13:29.900still do exist. Doormen are the most obvious example. They perform the same function in the
00:13:34.360houses of the very rich that electronic intercoms have performed for everyone else since at least
00:13:38.580the 1950s. This also is like, I don't think that's, Dorman often serve like a security function,
00:13:44.580don't they? He gives some like outdated examples that I think are a little more accurate. One is
00:13:48.680elevator operators, which I think might be like one of the better examples here.
00:13:52.980But also do those even still exist? I mean, those-
00:14:55.460The most obvious example of this are national armed forces. Countries need armies only because
00:15:00.080other countries have armies. If no one had an army, armies would not be needed. But the same
00:15:04.700can be said of most lobbyists, PR specialists, telemarketers, and corporate lawyers. Also,
00:15:09.540like literal goons, they have a largely negative impact on society. I think almost anyone would1.00
00:15:14.120concur that were all telemarketers to disappear, the world would be a better place. But I think
00:15:18.620most would also agree that if all corporate lawyers, bank lobbyists, or marketing gurus
00:15:22.560were to similarly vanish in a puff of smoke, the world would be at least a little more bearable.
00:15:27.980This again is like a weird category error thing because like telemarketing, like it's obviously a0.68
00:15:33.060a bad job and I hate getting telemarketer calls, but I don't think it's bullshit in that way because
00:15:37.880it does result in sales, right? Well, I think when he said telemarketer, it did kind of click0.79
00:15:42.740in my brain because there were definitely some jobs where the central purpose is essentially to
00:15:48.180trick or bully someone into buying a product or a service that they do not need, right? And I think
00:15:53.280that's what he's getting at. Dude, I sold frozen steaks over the phone for exactly one day when I
00:15:58.600was in college and I couldn't fucking handle it. That was a bullshit job. I'm not sure I think it's1.00
00:16:02.420right that lobbyists and PR people and lawyers wouldn't exist if others didn't exist, right?0.97
00:16:08.400If you look at like some basic corporate lawyer bullshit, like they write contracts. Again,0.98
00:16:13.340I just, I'm not entirely sure that he understands these industries.
00:16:16.080And marketing gurus, I mean, it kind of depends on what they're marketing. Like maybe they're
00:16:18.860marketing garbage, but they might be marketing like a couch that you like to sit on. I mean,0.99
00:16:23.220like people buy objects that they need in their lives as well. I don't know.
00:16:26.460All right. The next category, duct tapers. Okay.
00:16:29.020Duck tapers are, quote, employees whose jobs exist only because of a glitch or fault in the organization who are there to solve a problem that ought not to exist.
00:16:38.360So, like, you know, there are a lot of people in software where it's like, yeah, there's like two pieces of software sort of butting together awkwardly.
00:16:44.280And then someone's job is to smooth over the resulting issues.
00:17:25.100When the system is so stupidly designed that it will fail in completely predictable ways,0.94
00:17:29.000but rather than fix the problem, the organization prefers to hire full-time employees whose main0.96
00:17:33.560or entire job is to deal with the damage. It's as if a homeowner, upon discovering a leak in the
00:17:37.800roof, decided it was too much bother to hire a roofer to re-shingle it, and instead stuck a
00:17:42.340bracket underneath it, and hired someone whose full-time job was to periodically dump the water.
00:17:47.000I guess, but then it's like, this is a much smaller percentage of jobs then,
00:17:51.340and it's very much in the eye of the beholder.
00:17:52.620I do feel like it's telling that he had to make up a fake thing rather than just tell us about a job that he thinks fits this cleanly, right?
00:17:59.880But I think if you're trying to do a good faith thing here, he's saying there are people whose jobs are really the result of an inefficiency that could be addressed more directly.
00:18:09.360It feels like a different category than like telemarketers, but okay.
00:23:09.020I want to know what you think about this.
00:23:10.320Many large corporations maintain their own in-house magazines or even television channels
00:23:15.220The ostensible purpose of which is to keep employees up to date on interesting news and developments, but which in fact exist for almost no reason other than to allow executives to experience that warm and pleasant feeling that comes when you see a favorable story about you in the media.
00:30:10.440Because like as a teenager, I worked for years in video stores and like that was not a bullshit job, but that was not meaningfully contributing to the world either.
00:30:18.120It wasn't like a charity or something.
00:30:19.700It's like I sat at the counter and people rented videos, whatever.0.97
00:30:22.200But yeah, I would have answered no to that question, but I don't think that was a bullshit job.
00:30:25.060He also cites a poll of Dutch workers from 2016 where according to him, 40% of respondents said that their jobs had no reason to exist.
00:30:33.460But very similarly, if you look at the poll, the actual question was about like whether they experienced their job as meaningful.
00:33:29.040He's doing the thing that you find a lot in the ultra processed foods discourse where when people describe it in the abstract, they'll say like, oh, they're addictive food like substances like the super artificial junk.
00:33:38.920Right. And then you get into the actual categories and it's like all tortillas and like all bread because he's basically saying he's he's he's identified this thing of like everyone's doing bullshit jobs.0.97
00:33:50.260Then he just says like the service sector is increasing, like knowledge jobs are increasing, which is a yeah.0.53
00:34:13.720But his point broadly is that like technology and automation has taken all of these jobs and that it's sort of like left a void that we filled with this bullshit, right?0.97
00:34:25.840That like because we all feel the need to work and corporations want people employed because they're like little feudal societies in his mind, that we sort of filled the void created by technology with bullshit jobs.0.80
00:34:40.780I don't know that I agree with this because, again, companies wouldn't be spending money on work just for, like, ideological reasons.0.99
00:34:47.360He thinks that you're a capitalist sucker, that that argument is sort of like, oh, you think markets are efficient, dipshit.0.77
00:34:54.280Well, I don't think markets are efficient, but I also think these are, like, profit-oriented industries.0.99
00:34:57.880The whole problem with the way that we've structured capitalism is that they put profit above everything else.
00:35:50.960Say what you like about nurses, garbage collectors, or mechanics.
00:35:53.820It's obvious that were they to vanish in a puff of smoke, the results would be immediate and catastrophic.0.94
00:35:58.800A world without teachers or dock workers would soon be in trouble.1.00
00:36:01.560and even one without science fiction writers or ska musicians would clearly be a lesser place.
00:36:06.560It's not entirely clear how humanity would suffer if all private equity CEOs,
00:36:10.500lobbyists, PR researchers, actuaries, telemarketers, bailiffs, or legal consultants
00:36:15.000were to similarly vanish. I mean, there's lobbyists for like animal rights and stuff.
00:36:21.120Right, right, right. The entire category of lobbyists is just weird to do this.
00:36:25.600Private equity CEOs, he's fucking correct about. But that's also, that's not because the job is
00:36:28.780bullshit it's because the sector is harmful that's just like a different concept i and that's what i0.87
00:36:33.400think he misses with like where he has this like perspective on certain industries right and he's1.00
00:36:40.020constantly bouncing back and forth between like between being like this role is bullshit which0.99
00:36:46.340can be defensible in certain respects the the lady with the fake paperwork bullshit job yeah and then0.99
00:36:51.640being like yeah and like lobbying is also bullshit and it's sort of like yeah no like i have a ton of0.96
00:36:56.920objections with how this industry operates but it doesn't feel like it's the same thing where it's0.68
00:37:01.840just completely pointless yeah the fact that he says private equity ceo is really weird right0.97
00:37:06.820because in most of his categories what makes a bullshit job a bullshit job is like you're doing0.97
00:37:11.120stuff your boss wants you to do that makes no sense but if you're the ceo of a company you're0.97
00:37:16.720the one making people do stuff it's also hilarious to include ska musicians in this this is such a
00:37:21.320fucking leftist academic thing to do this is he's writing this in 2018 and like yeah he's like0.84
00:37:26.360squirrel nut zippers are the real essential workers. Let's talk about the people that we0.98
00:37:30.500all know are essential, less than Jake. But I think he's getting at something here. If you
00:37:35.460just try to imagine a good faith version of this, there are some jobs where the utility of that job
00:37:41.300is just readily apparent. If you are sweeping the floor, the benefit that you provide is a lot more
00:37:46.820immediate and clear than someone who is putting together decks on a marketing team somewhere.
00:37:52.000right totally yeah i was a teenager like i said i swept floors and if i slacked off for a day
00:37:56.420someone would notice yeah you had this very clear and discreet objective right this would never
00:38:01.000happen but if we were to not release an episode every single week nothing would happen the fans
00:38:05.920would get angrier you have you started getting i'm starting to get the mentions when i tweet
00:38:10.280something like oh so you have time to post but you don't have time to make an episode well when
00:38:13.300it comes to the amount that you post they have a point they have a point michael um he says one
00:38:18.820One must assume that the percentage of nurses, bus drivers, dentists, street cleaners, farmers, music teachers, repairmen, gardeners, firefighters, set designers, plumbers, journalists, safety inspectors, musicians, tailors, and school crossing guards who checked no to the question, does your job make any meaningful difference in the world, was approximately zero.0.97
00:38:40.080But also, dude, don't get me started on a fucking school crossing guard.0.99
00:41:26.960Every extra hour of the Olivia Nuzzi episode makes the world such a better place.
00:41:31.060I want to draw a distinction because this came into my head a couple of times when he was talking about, like, the internal marketing stuff, like, you know, the fucking in-house television channels and all that.
00:41:42.040That grinds at you when you – if you're, I think, like us, right?0.98
00:41:45.960Like, when I worked at a large corporation or two and I saw shit like that, I'd be like, ugh.0.97
00:41:50.860But the other end of that is the way that Elon Musk runs companies.0.99
00:42:03.100It feels like it's got to be worse, right?
00:42:04.800It's like the old saying is that half of all advertising spending is wasted.
00:42:09.560It's just hard to identify which half.0.98
00:42:11.540I feel like a lot of this cultural stuff within corporations, a lot of it is bullshit, but0.99
00:42:16.880it's difficult to find exactly where the bullshit is and where the non-bullshit is.0.99
00:42:21.620Yeah, it's a balancing act and on either side is an abyss.0.99
00:42:24.580Yeah, I feel like both of us are just not joiners in that way.
00:42:27.120Like, I've never gotten invested in, like, the corporation I work for or the school I go to.
00:42:32.220I mean, I do participate in sports fandom, so I do understand this.
00:42:35.540Would you have an emotional response if Kansas City won the Super Bowl?
00:42:38.700Because I had no response whatsoever to Seattle winning.0.96
00:42:40.800Not only that, when I watch a team I like in a high-stakes game in, like, the playoffs or whatever, my anxiety levels are through the fucking roof.0.98
00:45:08.620All right. There is another, if you sort of take a step back and look at his big picture thesis, there's a testable claim that he makes, which is that technology has resulted in us working more, not less. Right. Remember he said that Keynes predicted that technology would lead us to, wait, Keynes? Fuck. What is it?
00:45:26.080Okay. Well, don't say whatever because I'm going to get strung up for this.
00:45:30.180I'm going to keep the one where you're wrong. I'm going to look it up and then keep the take where you're incorrect. So don't worry about it. That's why I'm saying this.
00:45:35.780But he basically, you know, he basically says, look, technology has gotten to a point where
00:45:40.440it could lead us to lives of leisure, but instead, quote, it has been marshaled, if
00:45:44.960anything, to figure out ways to make us all work more.
00:45:48.700This gets at something that feels instinctively kind of true, which is that technological
00:45:53.580advances result in more productivity, but not a lighter workload, right?0.75
00:45:58.580Although it does seem like bullshit jobs is the wrong way to look at that.
00:46:02.000There's like sort of specific political science reasons for that.
00:46:04.700This is the heart of the episode because we've been going back and forth with like, well, he's kind of on to something, but not really.
00:46:10.740But there are actually coherent theories of this.
00:46:13.820It's tough to measure this in a big picture way, but you can just look at average work hours over time.
00:46:20.880Over a long enough time frame, you do see that.
00:46:23.540In 1870, the average American worker worked over 3,000 hours a year.
00:53:00.020So I think she's making an argument that like half supports Graeber and half doesn't, right?
00:53:06.020He's basically saying our capitalist overlords want us to work for this like sort of like abstract reason, right?
00:53:14.300where they maintain this like feudal control over people and it benefits them she's basically saying0.97
00:53:21.200no what's happened is the money goes to consumption so it's not that bullshit jobs0.84
00:53:27.280are being sort of like created out of the ether by corporations to keep us working or something
00:53:33.680along those lines it's that we now consume more which creates demand right so like we got richer
00:53:40.460But instead of saying, oh, hey, I'll trade that for free time, we trade it for consumer goods, which creates demand, which creates more jobs, right?0.95
00:53:49.160So you could sort of view those as the bullshit jobs, right?0.88
00:53:52.180The excess consumption that goes beyond what we actually need.0.96
00:53:56.720And that's sort of vague in and of itself.
00:53:59.220The repairman on the Libubu vending machine.
00:59:12.980There's something like – there's some like shared human experience in like this fucking shit we have to do sometimes because our boss thinks it's important.0.99