There Are No Girls on the Internet - August 16, 2023


Author Jane Friedman vs. the AI scammers who stole her good name on Amazon GoodReads

Topics
Zoom drops (maybe?) AI training policies; Black pregnant women arrested by facial recognition; Twitter CEO (kind of?) Linda Yaccarino gives first big interview; Did Elon ever pay those creators? — NEWS ROUNDUP STRIKE! Writers and actors deserve fair pay! Actor Francesca Ramsey explains how studios weaponize tech against creatives

Episode Stats


Length

53 minutes

Words per minute

161.66

Word count

8,584

Sentence count

488

Harmful content

Misogyny

12

sentences flagged

Toxicity

6

sentences flagged

Hate speech

4

sentences flagged


Transcript

Transcript generated with Whisper (turbo).
Misogyny classifications generated with MilaNLProc/bert-base-uncased-ear-misogyny .
Toxicity classifications generated with s-nlp/roberta_toxicity_classifier .
Hate speech classifications generated with facebook/roberta-hate-speech-dynabench-r4-target .
Topics generated with Qwen2.5-3B-Instruct.
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00:00:34.940 I survived nine months in captivity,
00:00:38.460 and I've spent my life exploring how other people survive what should have destroyed them.
00:00:43.680 I'm Elizabeth Smart, and these are The Survivor Files.
00:00:47.300 Every week, I'm with survivors who live through the unthinkable,
00:00:51.020 abducted, stalked, controlled, and nearly silenced.
00:00:54.640 These are stories about what it takes to make it out alive.
00:00:58.680 Listen to The Survivor Files with Elizabeth Smart on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
00:01:06.760 They are not prepared for what's about to happen or what is already happening, which is this flood of AI-generated material being uploaded.
00:01:15.740 There Are No Girls on the Internet is a production of iHeartRadio and Unbossed Creative.
00:01:29.420 I'm Bridget Todd, and this is There Are No Girls on the Internet.
00:01:34.860 Our names hold so much power. 0.84
00:01:37.700 When Anna Mae Bullock left her abusive husband Ike, 1.00
00:01:40.880 she famously said that she didn't want any assets, 1.00
00:01:43.820 Only the stage name that he had given her, Tina Turner.
00:01:48.060 So much of our reputation and who we are to the outside world is wrapped up in our names.
00:01:53.240 So what if someone was using AI to scam people using your name?
00:01:57.920 This is exactly what writer Jane Friedman woke up to find last week.
00:02:02.180 Someone was selling bad AI versions of books with her name listed as the author and selling them on Amazon.
00:02:08.060 When we sat down to talk about it, I quickly realized that I had Jane mixed up with another woman who was also a big name in publishing, who was also named Jane Friedman.
00:02:18.360 Well, you may want to back up and reconsider that question because there's another Jane Friedman in publishing who is the former CEO of HarperCollins and the founder of Open Road.
00:02:30.480 So you might want her instead for this podcast.
00:02:34.800 Ouch. Embarrassing, right?
00:02:36.240 I know, not an ideal way to start an interview.
00:02:39.240 And I wouldn't ordinarily include my mistakes in the show.
00:02:43.020 But I felt like it highlighted the importance of and complexities around names,
00:02:47.680 especially in a field like publishing.
00:02:49.900 Jane says that she gets confused for the other Jane all the time.
00:02:52.960 And I was struck by what a head spinner this all was.
00:02:56.460 Jane having to differentiate her name from another Jane in publishing
00:02:59.660 while also going up against Amazon to differentiate her name from an AI-enabled scammer.
00:03:06.240 Well, I hate that I am starting off this interview with a big mistake, but it does kind of feel relevant to the conversation.
00:03:13.960 No, it's totally all right. I completely understand.
00:03:18.460 So I started in publishing right out of college, actually while I was still in college.
00:03:22.960 I had an internship at a traditional publishing house in the Midwest, in Cincinnati.
00:03:28.420 I stayed there for 12 years, which was pretty unusual.
00:03:31.820 Most people hop around in publishing jobs, but I stayed put. I took a detour as a writing
00:03:38.820 professor for a couple of years, went back into publishing, working for a literary journal,
00:03:44.140 the Virginia Quarterly Review. And then around, let's see, this was 2014, I went full-time
00:03:50.280 freelance entrepreneur. And so as of today, I write, I publish mainly for an audience of writers
00:03:57.340 and publishers. So it's a very meta career that I've developed.
00:04:01.820 Something that I read about you in my research for this, which hopefully is the right Shane Friedman, is that you have this reputation of being like an honest broker of information about the publishing space.
00:04:11.580 And it's a space that can sometimes be kind of opaque, kind of murky.
00:04:15.780 Do you think that's one of the reasons why whoever was trying to use your name to publish these fraudulent books targeted you as someone who is known for giving honest information?
00:04:27.260 it it's a fascinating question because i would really love to know what motivated them to target
00:04:33.980 me and my name was it actual knowledge of what i do or was it some spreadsheet that told them my
00:04:40.740 name ranks well for the topic of ebooks and publishing and they're just like that you know
00:04:45.520 and i was just picked out of a hat i'm not sure but certainly there's demand surrounding what i do
00:04:52.740 because I'm seen as trustworthy.
00:04:55.800 And I mean, that's very intentional.
00:04:57.660 I try to give people a 360-degree view of the publishing industry.
00:05:03.840 I don't consider myself necessarily biased for any publishing path.
00:05:09.360 It's really what suits this author at this time,
00:05:12.320 what's going to best further their career goals.
00:05:15.800 I do feel like it is a space where there's a lot of people selling a lot of things,
00:05:20.540 whether it's their course or whether it's, oh, you should be doing XYZ on Amazon. You're going
00:05:25.680 to make so much money. And I think the space can be tough. And I think someone giving people the
00:05:31.980 honest rundown of what's happening is really, really valuable. Yeah, I think so too, because
00:05:38.360 there are a lot of promises made. Writers are also susceptible to flattery. And there are a lot of
00:05:46.620 people, services, companies that prey on writers' dreams for their work. And I find it pretty
00:05:54.620 shameful because I think what's not really understood is that sometimes there's more
00:06:01.060 money to be made from the writers themselves than from actually selling the writers' work.
00:06:08.380 That's pretty disappointing to hear.
00:06:10.880 yes, yes it is. And I don't candy coat things. So yeah, I think that's why people trust me to
00:06:18.180 tell it like it is. Last week, Jane Friedman was alerted to the fact that someone who wasn't her
00:06:24.600 was publishing books under her name. Those titles were added to her Goodreads author page and Amazon
00:06:30.540 page. So a casual observer would probably think they were written by Jane. Jane tweeted,
00:06:36.080 As of today, there are about half a dozen books being sold on Amazon with my name on them that I did not write or publish.
00:06:43.100 Some huckster generated them using AI.
00:06:45.880 This promises to be a serious problem for the book publishing world.
00:06:50.140 So you wake up one day and you see a bunch of books on your Goodreads profile.
00:06:55.920 For folks who don't know, Goodreads is owned by Amazon.
00:06:59.520 What's your first reaction when you see this?
00:07:02.500 A panic.
00:07:03.500 because I know how hard it's going to be to correct being very familiar with Amazon's
00:07:11.900 procedures and policies, which I've dealt with in the past. I know countless authors who have
00:07:17.640 to deal with this and it's like banging your head against the wall. And I was notified by
00:07:22.500 someone who was aware of my name and my work, not super fan, but someone who was just curious
00:07:30.520 enough to go looking for what I've written and published in book form. And, you know, it's these
00:07:36.500 fraudulent books that they stumbled on first. And thank God they had the critical thinking skills
00:07:40.940 to alert me rather than assuming I was trying some new weird experiment.
00:07:47.240 Like Jane's writing has really gone down a few notches.
00:07:50.560 Right. Exactly.
00:07:53.100 Okay. So I, like a lot of people listening, a thousand percent assumed that the way that you,
00:07:58.380 That a writer controls what shows up under their name on their Goodreads page.
00:08:02.960 But that is actually not the case.
00:08:04.840 And so what did it actually look like to get a book removed from your Goodreads page?
00:08:09.760 Yeah, it's kind of insane.
00:08:12.800 You know, most social media sites or community sites, you do have 100% control over your profile.
00:08:18.820 But that's not the case at Goodreads.
00:08:21.040 nor do they notify you when something has changed on your profile as like as substantial as a new
00:08:27.920 book has been added. You have no idea unless you're monitoring it yourself. So if you want to
00:08:33.040 get a book removed from your profile, which just to be clear, it's automatically added by Amazon.
00:08:39.060 Also, individuals can manually add books to an author's profile. So like any, any like rando
00:08:47.240 So you can go and just look for the fine print.
00:08:50.800 You can find it.
00:08:51.460 If you really want to screw with someone, I don't suggest you do that.
00:08:54.840 But if you really had, you know, an enemy out there.
00:08:57.660 Anyway, so if you want to get the book removed or books removed, in my case, there's a librarians
00:09:03.960 group.
00:09:04.560 It's a group of volunteers who try to keep the Goodreads data appropriate, in line, clean,
00:09:12.060 useful.
00:09:12.400 and if you go into this group you'll see that there's like thousands upon thousands of requests
00:09:19.780 from authors to have their profiles corrected and so I just had to join the line please correct my
00:09:26.740 profile so the librarians group these are like unpaid volunteers that's correct yes it's what's
00:09:34.020 wild to me about this is that both the way that it works this librarians group and the way that
00:09:39.820 you had to really raise hell on social media to get Amazon to do anything. Amazon is this
00:09:45.720 billion-dollar global company. They don't have people internally who could be paid to keep their
00:09:50.100 platforms reliable, safe, accurate, et cetera, et cetera. It's curious to me that they would not
00:09:56.180 be invested in that and instead are relying on the labor of volunteers and people who have no
00:10:00.940 business doing this. It's not your job to do this as a writer. Yeah, I couldn't agree more.
00:10:07.200 And there are two sets of problems here, unfortunately.
00:10:10.420 There's the Goodreads problem, which that's a company that they bought.
00:10:14.420 It's been maybe 10 years ago.
00:10:16.220 And they basically bought it and abandoned it.
00:10:19.400 And I've been told by people behind the scenes that the coding of that site and just the
00:10:24.560 whole structure and ability to change it is not straightforward.
00:10:28.600 So rather than do the right thing and improve it, they're just kind of letting it decay.
00:10:34.420 Is that the right word?
00:10:35.660 um it's like you know duct tape uh that's how it's surviving at this point so like i could
00:10:42.840 understand maybe like they're they don't want to get into that mess however the other side of this
00:10:48.000 is amazon itself and how books get uploaded to their site and there are more formal processes
00:10:55.460 with what i assume are paid employees looking at these infringement claims which is what i had to
00:11:02.320 submit. But there are different tiers. And your initial request is going to go to the lowest level
00:11:09.300 tier. And it's like corresponding with AI, ironically. You don't get any sense of if it's
00:11:16.420 a human being on the other side, you feel like they're going through this really rigid rulebook
00:11:20.820 of did they provide X? Did they provide Y? And if not, close the case. So they're trying to get rid
00:11:27.360 of you, in my opinion, as quickly as possible. And I have a tiny bit of sympathy just because
00:11:33.460 I've been around writers for so long. A lot of them are going to be upset, annoyed by all sorts
00:11:39.340 of things that happen on Amazon site that really don't constitute infringement. They're what I
00:11:44.000 would call more of an annoyance. And so Amazon must have to filter through thousands of these 0.97
00:11:50.200 things a day. So I get it, but they are not prepared for what's about to happen or what
00:11:56.580 is already happening, which is this flood of AI-generated material being uploaded.
00:12:02.380 So when you first alerted Amazon to what was going on, how did they initially react?
00:12:06.240 The person that you reached out to first, what was the vibe?
00:12:10.400 So the first response I got was it felt very automated, which was it wanted me to itemize
00:12:16.940 the offending products or books and then also link to what work was being infringed upon.
00:12:24.840 So it wanted to know, you're the copyright owner of what book and what are the books that are infringing on it? And of course, if it's AI generated, well, A, it's not copyright protected in the first place. And B, it's not necessarily infringing on existing work. It's creating new work in the style of.
00:12:44.440 So when I tried to explain this, I was asked for my trademark registration numbers instead.
00:12:52.800 But most authors do not trademark their name.
00:12:55.660 It's a pretty expensive process.
00:12:58.000 It also would only pertain very narrowly to your work.
00:13:02.020 And so I couldn't satisfy that request either.
00:13:04.920 But I tried to explain, look, this is false advertising.
00:13:09.680 My name is being abused here.
00:13:12.420 it's trying to pass off work as mine when it's not. But, you know, I couldn't check any of the
00:13:18.780 boxes for them. So they closed the case without removing the books. Let's take a quick break.
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00:14:14.300 started. That's 844-844-IHEART. If your bookshelf and your for you page are equally important to
00:14:20.400 your personality, welcome home. This is Prose Society, the weekly podcast that's part book club,
00:14:27.680 part group chat for thought daughters, pop culture obsessives, and anyone who thinks Pride
00:14:32.180 and Prejudice and Love Island deserve the same level of discourse. I'm Eli Rallo, and every week
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00:15:15.520 See you between the pages.
00:15:23.300 And we're back. 1.00
00:15:25.820 Amazon made Jane jump through a lot of hoops to deal with this issue. 0.99
00:15:29.460 After she couldn't produce a trademark for her own name,
00:15:32.020 who could, or the copyright for the sham books on Amazon,
00:15:36.500 Amazon closed the case and said they would not be removing the books.
00:15:40.400 But Jane kept at it.
00:15:41.960 She tweeted, and she published a piece on her own website called,
00:15:45.720 I would rather see my books get pirated than this,
00:15:48.280 or why Goodreads and Amazon are becoming dumpster fires.
00:15:51.620 And eventually, after lots and lots of back and forth and raising hell on social media,
00:15:57.000 Amazon did remove the books.
00:15:58.840 But still, Amazon is creating a system that forces individuals to have to do an incredible amount of labor
00:16:04.200 just to protect their names and reputations online.
00:16:07.520 And it shouldn't be the job of writers like Jane to keep Amazon's platforms authentic and accurate.
00:16:13.080 And it seems like the only reason that it worked out in Jane's case is because she already has a well-respected platform.
00:16:19.800 But what about authors who don't?
00:16:21.400 As she writes in her piece,
00:16:23.420 I'm sure that's in no small part due to my visibility and reputation in the writing and publishing community.
00:16:28.900 What will authors with smaller profiles do when this happens to them?
00:16:32.640 So first of all, it just seems like so much work on your behalf to have to do to, like, prove that this is going on.
00:16:40.360 And then also just the idea, like you said, not many people out there trademark their name.
00:16:45.380 And so it's just an incredible burden on the harmed, impacted party.
00:16:50.860 Meanwhile, Amazon is just like, OK, well, can you prove your case to us?
00:16:55.100 It doesn't seem like the right dynamic to me.
00:16:57.160 Yeah, I mean, at minimum, I think they have to implement probably a new process or procedure for this sort of complaint because it just doesn't fall along the same lines as a traditional copyright or infringement claim.
00:17:11.940 So I know that eventually, luckily, probably because of your platform on social media and like being a loud, respected voice in the space, Amazon did do, I was going to say the right thing, but I guess really more the reasonable thing and remove these titles from your Goodreads page.
00:17:29.300 But I guess my question is, what about writers who maybe don't have the time, the resources, the platform, the energy to go through this incredibly laborious process just to have your Amazon Goodreads page be accurate?
00:17:45.540 Is it creating this system where it's this incredible burden on them and they maybe wouldn't be able to have success at doing this?
00:17:51.880 Yeah, I think this is the big, big, big problem that we're now facing because anyone with a name that carries value, if it's a name that can be profited on, which describes a lot of authors who depend on their writing for a living, you're now in this position of having to police use of that name on two sites that do a terrible job of policing or verifying author identities and pretty much have a policy of anything goes as long as it's not blatantly illegal.
00:18:20.040 So I don't know how that system can stand moving forward, which is why I made such a big stink. That said, I do think authors have remedies that are maybe less laborious when they find infringement.
00:18:35.840 So, for example, if you have a traditional publisher, I would certainly be calling them if you still have a relationship with them, if you have a point of contact, they need to know.
00:18:47.800 If that's not possible, then hopefully you belong to a writer's organization. The Authors Guild here is particularly helpful, and they did see what was happening with my case and were assisting in the background.
00:19:03.140 So they're very effective at getting really clear problem material taken down. It might not happen overnight, but I would say it would happen in a few days if it's a clear case.
00:19:15.320 So those are some remedies.
00:19:17.180 But as far as having to police your profiles and all of that, I don't know what to say.
00:19:24.780 Other than I think there are some tools out there that will alert you maybe via email
00:19:29.780 that, oh, this page has seen an update or a change.
00:19:33.860 So at least you get some sort of automated notification.
00:19:36.980 But at least on Amazon.com, you can't set up an alert that way, but maybe a Google alert
00:19:42.460 or other things that would help.
00:19:44.600 Yeah, so that you don't have to be visiting these sites every day.
00:19:49.380 I mean, I do think we're in this weird space now where technology has really progressed at this fast speed, faster than folks can make new rules for or anticipate.
00:20:03.940 And now we're all just stuck with this internet where the bottom line default assumption is that it's going to be full of scams and fraud and people misusing your name for their own profit.
00:20:17.340 I just feel like we deserve better. Writers deserve better. Like we deserve an internet
00:20:22.280 landscape that is not trying to screw you at every turn. Yeah, I agree. And there are certain
00:20:29.680 companies that I think have the ability and the resources to be helpful. So Amazon being a case
00:20:37.320 in point, they sit at a very important waypoint for all sorts of activity that's both good and
00:20:42.720 bad. And they could do so much better. They could take more responsibility. I think they have a duty
00:20:48.980 of care. Why they don't, you know, wake up to that, it's hard for me to say other than capitalism.
00:20:57.460 But I think they're one of quite a number of companies that I hope can be pressured to do
00:21:05.640 better. Yeah. And something about Amazon is because they're such a big player in the space,
00:21:11.120 you know, so goes Amazon, so goes the rest. And so they really, when a big platform takes a step
00:21:17.820 to make their platform safer or better, a lot of other smaller platforms get in line because they
00:21:23.160 really set the tone. And so if Amazon is not setting that tone, they really have this opportunity
00:21:27.480 to be a leader and a good actor and a force for good of the internet, but they're just not doing
00:21:34.680 it. Yeah, I couldn't agree more. And I really wish I understood the motivations or lack of
00:21:41.140 motivation as the case might be, because it certainly doesn't lead to a good customer
00:21:47.060 experience with which they're supposedly concerned about, you know, if people can't
00:21:51.040 trust what they find there. What made you suspect that those books were written by AI?
00:21:55.940 I think like many writers, I've done my own little experiments with chat GPT
00:22:01.320 in particular. And I've used all sorts of vanity prompts because I'm curious what it's capable of.
00:22:07.160 And I know for sure that these models have scraped years of my writing off of my blog.
00:22:12.600 And so, you know, I'll input something like, how do I get a book published? Or what does Jane
00:22:16.340 Friedman say about how to get a book published? Or who is Jane Friedman? And so I've seen the 0.63
00:22:23.060 sorts of material it's capable of generating, especially in my category. And, you know,
00:22:28.760 It's very surface level. It has some substance, but if you try to push it, it starts to repeat
00:22:36.380 itself or it gets more and more generic. So when I saw the opening pages of these fraudulent books
00:22:42.780 and I read the bio, especially reading the bio, I could tell I'm pretty sure this has been AI
00:22:49.140 generated. It's just kind of like bloviating student padded essay material. It's not someone
00:22:58.260 writing down and actually trying to present a cogent, you know, instruction guide.
00:23:05.360 Yeah, it's so, I mean, I've certainly done what you've just described of like,
00:23:09.300 what can you tell me about Bridget Todd as a podcaster? And it's exactly that. I mean,
00:23:13.960 everybody's done it. But it's one of those things where like, you know, when something was written
00:23:18.880 by a human, even written badly by a human, like, yeah, and when something was written by AI,
00:23:23.760 You can just tell.
00:23:25.560 Yeah.
00:23:26.100 Yeah.
00:23:26.540 It may not always be that way, but at least today, it's painfully obvious.
00:23:35.220 More after a quick break.
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00:24:27.120 when i was 14 years old i was kidnapped and held captive for nine months i survived and i've spent
00:24:34.940 my life exploring how other people survive what should have destroyed them i'm elizabeth smart
00:24:41.000 and these are the survivor files i just remember this low taunting voice next to my ear saying
00:24:48.620 shut up don't say anything every week i'm with survivors who live through the unthinkable
00:24:55.260 i knew if he woke up without a doubt he was going to hurt me i started feeling that there was 0.90
00:25:03.100 someone at the end of my bed and i just started screaming they are abducted stalked controlled
00:25:10.580 and nearly silenced but these aren't stories about what's taken from them they're stories
00:25:16.180 about what it takes to make it out alive. Listen to The Survivor Files with Elizabeth Smart
00:25:21.920 on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
00:25:33.080 Let's get right back into it. Jane's situation is just another example of the, 0.86
00:25:38.980 let's say, complicated relationship that Amazon has with the publishing industry.
00:25:44.320 Back in 2021, three of the biggest names in publishing, the Association of American Publishers, the Authors Guild, and the American Booksellers Association,
00:25:54.160 sent a joint letter to U.S. lawmakers decrying Amazon's dominance over publishing and warning that it's threatening the entire industry.
00:26:02.300 Amazon no longer competes on a level playing field when it comes to book distribution, but rather owns and manipulates the playing field,
00:26:09.440 leveraging practices across its platform that appear to be well outside of fair and transparent competition, the letter reads.
00:26:17.140 And now, in light of Jane's situation, it seems like Amazon could be doing a lot to make it easier for authors to resolve issues that arise from technology like AI.
00:26:26.140 But they're not.
00:26:27.220 In response to Jane's situation, an Amazon spokesperson said,
00:26:31.380 we invest heavily to provide a trustworthy shopping experience and protect customers and authors from misuse of our services.
00:26:38.180 But currently, Amazon doesn't really have any kind of plan to prevent scam books from proliferating on their platform, which is a real problem.
00:26:46.440 How can Amazon say that they're interested in providing a trustworthy experience if they aren't doing anything to ensure that and instead are just moving that burden onto authors like Jane?
00:26:56.220 What's the relationship between Amazon and the publishing industry right now?
00:27:01.660 Oh, that's a big question.
00:27:03.220 So it's always been a frenemy situation. Publishers have generally not been that thrilled with Amazon's dominance. And I would say, unfortunately, it's about, I want to say around 60% of books now, regardless of format, are now sold through Amazon.
00:27:24.880 So despite them not always being on the same side of Amazon in terms of their practices, they also can't necessarily afford to piss off Amazon either. So it's just a very tortured relationship.
00:27:42.180 um with the self-published author community that's yet another side of the story where
00:27:49.700 initially self-published authors kind of saw amazon as a savior figure might be going a little
00:27:56.660 far but finally opening up paths to a sustainable career without having to rely on the gatekeepers
00:28:03.400 of traditional publishing and so many fabulous author careers have been launched because of
00:28:09.120 Amazon services, and they do provide something that's super valuable. However, as time has gone
00:28:15.920 on, I think everyone's realizing the devil's bargain that's been struck here and how Amazon
00:28:24.360 at any time can change the rules, depress earnings, make it so you have to advertise in order to get
00:28:30.860 your books noticed at all. So it's, I think everyone at this point today is looking to
00:28:38.360 not have all of their eggs in the Amazon basket and try to strengthen their careers so that if
00:28:43.560 Amazon does change something in a dramatic way that makes people unhappy, they still have a
00:28:48.660 career. That is something I always tell folks about navigating this weird tech time of ours
00:28:56.140 is, like, do not put all of your eggs in one digital basket
00:28:59.960 because you never know what might change, you know.
00:29:03.480 Bezos could wake up tomorrow and be like,
00:29:04.940 now it's this, it's been that, but now it's this,
00:29:07.000 and your whole thing could be threatened.
00:29:09.920 So really spread things around,
00:29:12.580 have your own platforms that you own
00:29:15.180 that you can say, you know,
00:29:17.340 you'll be able to invest in if something changes,
00:29:19.600 but it just, I think that's good advice,
00:29:22.060 but it makes me sad that that's advice
00:29:23.880 that folks like you have to give creatives.
00:29:26.140 Yes. Yes. It's become more and more essential over time. And if anyone doesn't grasp it,
00:29:35.480 just looking at what's happened with Twitter is like exhibit A for what happens if you rely too
00:29:41.720 much on a single platform. So yeah, I want to say that from the beginning, I've always been
00:29:48.040 about diversifying. But I think today, people are really listening to that message.
00:29:52.640 What do you think is at stake if Amazon just continues to kind of not hold up their end of the bargain on responsibility for keeping platforms accurate, you know, with accurate information and accurate titles and stuff on there? Like, what's at stake for the industry?
00:30:10.780 Well, fortunately, I think there are chinks in Amazon's armor. I do think I've noticed a definite tide change in how people think about Amazon and shopping at Amazon. I'm looking at this from the consumer side first, but I have seen so many people shift their purchasing habits to places like bookshop, which is what people call the virtuous alternative to buying from Amazon, at least on the book side. 1.00
00:30:35.020 and so you know when and when I went through this myself on social media a lot of people said well
00:30:41.980 that's it I'm never buying from Amazon again you know these were authors so just people I think
00:30:47.420 you know the final straw has occurred for a lot of people over the last few years and that has to
00:30:53.500 hurt I would expect Amazon the negative publicity they get from things happening in publishing or
00:31:01.800 from their marketplace where there's a lot of knockoffs, counterfeits. I think it has an effect.
00:31:10.460 Publishing is in a fortunate position at this moment in time because they're starting to see
00:31:16.660 the potential for reaching people that's more organic, that's more community-driven,
00:31:22.960 that's not reliant on Amazon. And here I'm thinking of BookTok. Of course, there are some
00:31:29.360 problems associated with that as well. I would hate to see publishers now just lean on TikTok
00:31:33.780 to solve all their problems. But I think certainly over the last five years in particular, the
00:31:40.720 biggest publishers have been more serious about establishing direct-to-consumer relationships,
00:31:47.260 whether that's through email newsletters, social media, or other efforts. And certainly small and
00:31:52.360 independent publishers, they actually had some of their best performance during the pandemic when
00:31:57.600 people we're more conscious of, why don't we buy direct from the publisher? They probably need our
00:32:02.400 help. Let's support the things that we believe in. Let's support the companies that share our values.
00:32:07.640 That's really good to see. And I have to say, I'm right there with you with the problems around
00:32:13.280 BookTok, but I genuinely do feel like I have never felt like I was more part of an engaged
00:32:21.380 community of like-minded readers than with BookTok. It definitely has its problems,
00:32:26.960 which maybe we'll do another episode on that. But, you know, I like to read thriller books. And,
00:32:31.680 you know, I have gotten connected with so many different authors and titles that I would have
00:32:37.020 never found otherwise. And I don't know, I think that something about what you're saying,
00:32:42.300 it feels like a double-edged sword when it comes to tech right now, that there are all these threats
00:32:46.100 and scams and liabilities, but also all of these really exciting ways to use technology
00:32:51.080 for readers and authors and publishers to find each other and connect in these new ways that
00:32:55.400 are also kind of exciting. Yeah. I mean, despite everything that's happened to me in the last week
00:33:01.500 or so, I still remain fairly optimistic. I think that despite some of these scary things that are
00:33:08.600 happening, I think the ship will right itself. I don't think we're headed towards total dystopia
00:33:16.540 yet. And the so-called creator economy, too, has opened up a lot of options for writers and all
00:33:25.020 types of creative people to figure out the business model that fits them. So no one has
00:33:30.860 to be reliant on Amazon or a publishing company or a TikTok. I think there are lots of ways to
00:33:35.840 go about this. There's a lot of freedom. As all of this was happening to Jane,
00:33:40.400 another AI firestorm was brewing. A computer scientist and computational linguist named
00:33:45.800 Benji Smith was taking a lot of heat from writers on Twitter for his platform Prosecraft,
00:33:51.080 A platform that he built, quote, dedicated to the linguistic analysis of literature, where basically 25,000 books were mined, maybe from pirated sources online, to train machine learning algorithms to recognize which kinds of words can be used in which kinds of contexts.
00:34:09.000 And authors were pissed. They were pissed that Benji used their books without permission or consent.
00:34:15.100 Benji apologized and took the entire platform down.
00:34:18.520 Jane says that it makes sense that authors were upset,
00:34:20.820 especially at a time when being in the creative fields feels so fraught and threatened.
00:34:25.460 But Jane wonders if this was a distraction from some of the bigger issues in the space.
00:34:30.880 I have to ask because the situation that you had with Amazon
00:34:34.620 was happening against the backdrop of that prose craft mess.
00:34:38.940 Like, I saw that from beginning to end.
00:34:41.600 And I saw all those writers rightfully being like,
00:34:44.580 hey, you can't just take our books to train your AI.
00:34:47.600 like what are you doing what do you think that first of all what did you think about that as a
00:34:52.660 as somebody who knows the space very well yeah so this is where my views tend to diverge from the
00:35:00.140 the average author I tend to stay pretty calm and rational and look at is there actual harm
00:35:07.680 occurring here um and who's behind it and what are their motivations and how far did this reach
00:35:13.520 Because I know how writers can jump to fear, anxiety, and outrage very quickly, especially right now with the whole AI situation.
00:35:23.560 Everyone is just on a knife's edge.
00:35:26.940 So it took me a little while to catch up with that situation.
00:35:30.980 Because you were going through your own situation.
00:35:32.900 That's right.
00:35:33.480 But when I did, what I saw was a fairly benign project, like a linguistic analysis, a text and data mining thing. And yeah, sure, he scooped up a lot of books that looks like they were from pirate sites. I don't know if he did that intentionally or if he kind of like, you know, turned the other way when his crawler scooped up these books.
00:35:57.380 But I don't like I just can't ascribe malicious intentions to this guy. And he's just a guy like he's not Amazon. Right. So I, I think there are like I look at situations differently depending on who has the power. And so I saw author, I saw how authors really acted swiftly, got the got him to take the site down. And I think the fact he took it down so quickly indicates he what his intentions were. He didn't want to upset people.
00:36:26.820 So when the whole thing came down, authors got to claim a huge victory. But what I saw was a
00:36:35.940 distraction from what the real problems are. This wasn't an AI tool. I mean, I guess, sure,
00:36:41.880 he could have somehow profited off that data set. Maybe, like, who knows if he would have,
00:36:49.300 if he could have. And so maybe it was right for that to just be nipped in the bud right away.
00:36:54.860 But I just think there are bigger fish to fry here. And I'm also not a fan of like piling on someone like that in a way that felt just maybe a little mean-spirited.
00:37:09.400 And the other thing is that authors don't have the strongest grasp of copyright law, what their rights are, what others' rights might be.
00:37:21.020 And as someone who's followed a lot of legal cases surrounding copyright and fair use, especially there's a really monumental case, the Google Books scanning case that was decided some years ago.
00:37:33.200 It took a long time to be decided, but Google scanned millions of books in partnership with libraries.
00:37:40.360 The Authors Guild brought a lawsuit against this to prevent it, but Google ended up winning.
00:37:46.060 Even though it was ingesting all of these works without compensation to the author, the use was considered transformative and permissible under the law.
00:37:55.200 So the books remained scanned.
00:37:57.260 You can go to Google Books and get all sorts of information from that data set.
00:38:04.280 And I think that was the correct outcome.
00:38:06.840 Not all authors agree with me, but I think it was the correct outcome.
00:38:09.680 So this, to me, Prosecraft seemed like this text and data mining project that had pretty low potential harm.
00:38:19.560 I was, like, surprised to see how big the reaction was.
00:38:24.440 And some of the authors were like, you will never, like, it was a lot of big reactions.
00:38:30.540 I'll just say that.
00:38:31.520 Yes, yes, big, very big.
00:38:32.960 It seemed to me the point of Prosecraft was to, for potential authors to be able to glean information about books to help themselves as authors. So if I know that like X novel that I'm trying to write a similar novel to uses passive voice X percent of the time, I guess my question is, is that useful information for a potential author?
00:38:57.100 Part of me is like, is this person taking the books and mining stuff?
00:39:01.360 Totally, yes.
00:39:02.240 Good question.
00:39:03.280 But in addition to that, is this person trying to sell potential authors on something that maybe they don't really need and try to convince them?
00:39:11.620 Like, oh, this is going to be the magic bullet that makes your writing a success.
00:39:15.240 And maybe kind of preying on the need that potential authors might have for a tool that they're being told is going to be the thing that makes them successful.
00:39:26.320 Well, I'm not even sure if I'm asking that in a way that makes sense.
00:39:28.240 I think I understand what you're saying.
00:39:30.560 He got criticized a lot for the sort of data, the usefulness of the data that he was presenting.
00:39:37.340 I mean, people were so harsh about the passive voice, active voice thing.
00:39:43.420 You know, I have a very personal reaction to that, which is I was once married to a PhD in computer science.
00:39:52.080 and he approached the world in a very different way than I did. And so knowing that this guy,
00:39:59.900 Benji Smith, is a computer scientist and on top of that, a linguist, like interested in
00:40:05.800 linguistic analysis, to me, he was just nerding out, you know? And yeah, it might have only been
00:40:13.240 of interest to him and that's okay. I don't necessarily think anything that he was doing was
00:40:19.600 of real value to the average writer, but it was interesting to him. Okay.
00:40:25.080 I think that a lot of that is easily lost in our conversations online, especially conversations of
00:40:31.160 communities that don't always feel heard, right? If you're someone trying to break into publishing,
00:40:35.200 I could imagine that that is a dynamic where it's easy to feel like your voice is just lost
00:40:42.160 all the time and that you're constantly pushing up an uphill struggle. And so I wonder if that
00:40:48.560 played into some of the big reactions of like, these are a community of people who feel unheard
00:40:53.580 a lot. Yes. Yes. A hundred percent. A hundred percent. Writers feel vulnerable. Like they're
00:40:59.400 getting the short end of the stick, that they're under attack, that everyone's trying to take away
00:41:04.200 the value that they offer the world. And so like from a psychological perspective or from, from
00:41:11.760 or the social, cultural, political moment
00:41:15.520 we're in right now, I totally get it.
00:41:18.780 Very predictable outcome.
00:41:20.760 But I still wish that people could just take a breath
00:41:23.660 and, you know, apply more critical thinking.
00:41:28.660 How do you stay so grounded?
00:41:29.980 Like in a space at a time where it feels like
00:41:33.360 there are technology-enabled threats to the industry,
00:41:37.520 how do you stay so pragmatic, so clear-eyed, so grounded?
00:41:41.760 Some of it's just probably inherent in my nature, but also having been in the same industry now for going on almost three decades, like, I do feel like I've kind of seen it all.
00:41:53.740 Now, there are surprises, there's no question, but I've spoken to so many writers over the years, I've spoken at so many conferences, seen every kind of perspective and outrage.
00:42:07.560 And so it's, I feel like I can step back from it all and see just the patterning.
00:42:18.900 It's all just patterns and a lot of things, a lot of the same dynamics just repeat themselves
00:42:24.000 again and again.
00:42:26.060 Yeah, I've talked to a lot of like technologists and AI ethics folks, and they say most of
00:42:32.960 them have said some version of what you've just said, that it actually benefits people who make
00:42:38.620 AI when we sort of doom and gloom and catastrophize, that's the right word, catastrophize,
00:42:44.760 around things like AI, that that's what they want us to be saying. And that there have been hype
00:42:49.820 cycles where different kinds of technology were going to change certain industries, decimate
00:42:55.380 certain industries, and those things didn't always come to fruition. So recognize that pattern. And
00:43:00.680 And rather than following in that pattern again and again and again, stop and ask, like, am I actually amplifying a hype cycle that we don't actually know is going to shift this industry the way it's telling us, the way it's telling us it will?
00:43:13.960 Absolutely.
00:43:14.920 There's a wonderful project.
00:43:16.740 I think it started as a podcast, and it's now just a website called The Pessimist's Archive that really, I think, introduces – it really shows this concept and action.
00:43:30.680 over many, many decades. And it will dig up old articles from 100, 200 years ago about how this
00:43:38.520 or that technology is going to destroy everything that's good. And I did a little bit of my own
00:43:44.780 research too, inspired by what they do, to look up what were writers saying about word processing.
00:43:52.800 You know, like when it became possible for basically anyone to start writing and typing
00:43:57.200 and doing their own thing, or with desktop publishing. I went to the New York Times
00:44:02.380 specifically to see what was the reaction. And there was one person who felt like women would 1.00
00:44:08.480 no longer have jobs as a result of word processing. Because if everyone was typing 1.00
00:44:13.900 their own stuff, what would women have left to do? Jade, I have to tell you, this is not at all
00:44:20.840 the perspective i thought you were going to have it is so refreshing it like it is just really
00:44:27.400 refreshing to hear someone be like let's not all like lose it over this just yet you know let's
00:44:33.720 take a step back and really do some comparison about how we've talked about things before there
00:44:38.820 there's so many insights from history that we can that we can find the way that we've talked about
00:44:43.000 emerging technology and i'm just happy that someone who is such a a voice in the space is
00:44:49.960 doing that as opposed to sort of jumping on the bandwagon of like completely catastrophizing
00:44:55.820 online. Right. Right. Thank you. This situation that happened this week was very unusual
00:45:03.320 because prior to this, I've always been fairly artificial intelligence neutral or
00:45:12.320 generative AI neutral. And I've gotten taken to task for that by people in my community. They
00:45:19.520 think that I am promoting harm or a dangerous technology. And I respect their feelings. I'm
00:45:27.000 not going to say nothing bad is going to happen as a result. Obviously, bad things are going to
00:45:30.700 happen. And I had someone actually get in touch with me a second time after taking me to task
00:45:36.620 when she saw the news cycle. She said, now have you changed your mind? And I said, no,
00:45:44.660 no I haven't I'm still on the same page as before well are there guardrails that you would like to
00:45:53.000 see platforms like Amazon and Goodreads take to make to try to keep the harm to a minimum when
00:46:01.640 it comes to AI and creatives yes they can do so much better and that's really why I raised the
00:46:08.220 flag they can do better they must do better and why they haven't is beyond me I really I'm not
00:46:14.180 so cynical to say, oh, it's just about profits. I think this harms them in the long run, too.
00:46:21.400 So yes, and I would like for there to be respect and transparency from all of the companies that
00:46:28.380 are putting forth this technology, whether it's OpenAI or Microsoft or Google. I think authors
00:46:33.400 deserve to know if their works have been used in the training of these models. I think they should
00:46:38.620 have the right to opt out. I believe in moral rights for authors, and I understand why they're
00:46:43.320 upset because they're not getting really access to those moral rights in this situation. So I
00:46:49.080 hope to see that come to pass. I believe in more legislation around AI. I hope it doesn't take too
00:46:55.620 much longer, but I don't think we should just be shutting the whole thing down. What do you think
00:47:00.120 is next for the publishing industry? Well, what's so fascinating, at least for my industry perch,
00:47:08.600 is watching publishers navigate this in a way that doesn't upset the author core.
00:47:16.120 So they're definitely looking at these tools as ways to be better marketers and promoters
00:47:23.100 because publishing companies, marketing departments are desperately understaffed.
00:47:28.060 They have so little money and resource to promote the books they publish.
00:47:32.300 So I think they're looking at AI as a way to immediately address that situation.
00:47:38.600 And Penguin Random House, the biggest of the publishers, already has an AI person on staff, someone who's like a computer scientist type who's looking at how to use this in a responsible way.
00:47:49.520 And Penguin Random House is also setting up their own internal models, you know, so they're not feeding the general models.
00:47:57.520 But, you know, authors are starting to ask for contractual protections.
00:48:01.600 You know, they're asking publishers, I want you to promise you're not going to train my work on AI.
00:48:05.680 I want you to make these other promises, too.
00:48:07.380 some publishers have been very willing to put that kind of language in the contract and others
00:48:12.920 aren't so I am a little bit worried that you know the the biggest five uh publishers in the
00:48:20.820 United States have kind of worked authors into a corner on other issues like it's really hard
00:48:26.500 to sell a book today without also selling the e-book rights and the audiobook rights it's kind
00:48:30.940 of it's it's it's an all or nothing sort of situation same with e-book royalties you can't
00:48:36.740 really negotiate those, even with a great literary agent. So I'm really concerned that
00:48:42.640 if all of these big publishers kind of, they're not supposed to collude, of course, but if they
00:48:48.260 somehow were to unilaterally come to the same conclusion, I would feel bad. I don't think it
00:48:55.340 would be right for authors to feel like they have to give up certain rights in order to have a
00:49:00.000 decent publisher, if that's what they want. Well, that's a great segue to one of my last
00:49:05.200 questions, which is that you've been giving advice to, like, generations of writers. Where can folks
00:49:10.720 find your advice? Where can folks connect with you? What's next for Jane?
00:49:16.640 Yeah, the best place is my author website. That's janefriedman.com. I do have a range of newsletters,
00:49:24.240 both free and paid, that people can subscribe to, and then a blog, which can be delivered via email
00:49:29.360 as well. So those are the best places to start. Is there anything that I did not ask that you
00:49:35.680 want to make sure gets included in this conversation? I don't think so. That was
00:49:40.000 really thorough and great questions too. Thank you. Except for the first one where I got you
00:49:45.020 confused with another Jane Friedman. Well, what's it like having another prominent person in the
00:49:50.500 space with your same name and then be trying to fight with Amazon about having... I know.
00:49:55.300 Like, it's just a head fuck a little bit. 0.99
00:49:57.280 It is. 0.99
00:49:57.920 It is.
00:49:58.700 I get the other Jane's emails frequently, actually.
00:50:05.220 When I was interviewed by the BBC a few days ago, they introduced me as the CEO of HarperCollins.
00:50:13.180 And I have to wonder, like, on her end, I've actually met her and I've interviewed her and it was delightful.
00:50:17.520 I have to wonder on her end if she finds it as humorous as I do or if she's just supremely annoyed.
00:50:25.300 Well, I'll have to get her on and then give her your bio.
00:50:29.260 Yes.
00:50:36.620 Got a story about an interesting thing in tech or just want to say hi?
00:50:40.100 You can reach us at hello at tangody.com.
00:50:42.360 You can also find transcripts for today's episode at tangody.com.
00:50:45.800 There Are No Girls on the Internet was created by me, Bridget Todd.
00:50:48.540 It's a production of iHeartRadio and Unbossed Creative.
00:50:51.260 Jonathan Strickland is our executive producer.
00:50:52.820 Tari Harrison is our producer and sound engineer
00:50:55.340 Michael Amato is our contributing producer
00:50:57.500 I'm your host, Bridget Todd
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