00:05:05.180What would they report about if it wasn't watching us?
00:05:07.080Exactly, exactly. It would be a nightmare without us. But because people from traditionally marginalized backgrounds, we've always been there since the very beginning. And we often are the ones doing the unpaid, difficult, sometimes dangerous and personally costly work of making Internet spaces safer, better, more inclusive and better. And when we do this work, it's not just for us as marginalized people. This work makes spaces better and safer for everyone. And so I want to give you a little pop quiz to sort of illustrate what I mean.
00:05:37.080So, which of the following, and I know that you know the answers, which of the following is something that we know about the internet?
00:05:44.700Ahead of the 2016 election, an army of fake social media accounts targeted black voters in an attempt to destabilize our election process.
00:05:53.400Two, Facebook's moderation practices disproportionately remove posts from black people talking about our experiences with racism.
00:06:00.840Lastly, on TikTok, white supremacist groups create extremist content using TikTok's own
00:06:07.920features not just to avoid detection, but to even have their content surface on users
00:14:08.060and some of them are just so openly offensive.1.00
00:14:11.380Like, the number one was, my baby daddy ain't shit, because that's how they think black people talk online.0.99
00:14:18.240So they thought that that was a real group when it made it wasn't.1.00
00:14:22.980And that came down in 12 hours, as long as the person reporting it wasn't black.
00:14:28.640And that has been a common theme in so many things that I've found for multiply marginalized people, but specifically for how black women are interacting with online.
00:14:36.780Now, usually for things like this, we are asked when we have these discussions, the issue and part of what I wrote the article for and hearing about your podcast is I really like being black.
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00:22:28.160When I was 14 years old, I was kidnapped and held captive for nine months.
00:22:33.560I survived, and I've spent my life exploring how other people survive what should have destroyed them.
00:22:39.940I'm Elizabeth Smart, and these are the Survivor Files.
00:22:43.640I just remember this low, taunting voice next to my ear saying,0.99
00:22:52.060Every week, I'm with survivors who live through the unthinkable.
00:22:56.240I knew if he woke up, without a doubt, he was going to hurt me.
00:23:00.720I started feeling that there was someone at the end of my bed, and I just started screaming.
00:23:08.320They are abducted, stalked, controlled, and nearly silenced.
00:23:12.240But these aren't stories about what's taken from them.
00:23:15.680They're stories about what it takes to make it out alive.
00:23:18.800Listen to The Survivor Files with Elizabeth Smart on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
00:23:27.760If your bookshelf and your For You page are equally important to your personality, welcome home.
00:23:33.680This is Prose Society, the weekly podcast that's part book club, part group chat for thought daughters, pop culture obsessives, and anyone who thinks Pride and Prejudice and Love Island deserve the same level of discourse.
00:23:46.160I'm Eli Rallo, and every week we're connecting the dots between books,
00:23:49.860the internet, and the conversations everyone can't stop having.
00:23:53.280I'm going to have to look up this story.
00:24:34.640You said earlier how we are often having to scream
00:24:38.960at the top of our lungs for someone to hear us to fix things, right?
00:24:42.300in that everybody wants to say, oh, listen to black women, amplify black women, we support0.99
00:24:46.260black women, until we're pointing out these problems that cause us harm.
00:24:50.480And if we're not singing this sad song about how hard it is, and we're actually saying,0.83
00:24:55.260no, your product, your platform is creating this harm, you shouted out one of my kind
00:25:00.400of tech heroes, Shereen Mitchell, I don't want to put you on the spot, but founder of
00:25:04.200Stop Online Valiance Against Women, who really did a lot of the reporting early on about
00:25:08.300the way that black women experience harm online.
00:25:10.620So one of my questions for you is like, what if you're someone who just wants to use social media to talk about Real Housewives or do your job and you didn't really sign up to be this unpaid sort of person who is always flagging these issues to make these products function the way they should?
00:25:27.240Like what like it? How do we exist online if we want to not have this extra unpaid burden that we really shouldn't have just to show up?
00:25:36.800Well, for me, it's not a what if. I got started online because I'm a sci-fi geek. But that's where a lot of these problems happen. Fandom, nerddom, recently Twitch was having hate raids where they basically were flooding the thing, flooding people's, they were flooding people's streams because of this.
00:25:58.780And the response is, for me, there's a two-pronged response.
00:26:05.240The response that I would give you as someone who cares about your mental energy and your
00:26:10.020faces, like curate your feed list, do this, do that, et cetera, you have to kind of approach
00:26:16.400it because that's the only way you will be able to operate cleanly online.
00:26:21.500The other part about it is in the way that I feel as a person who makes these things,
00:26:27.480someone who looks at the features and such that it's that it's not your responsibility this is
00:26:34.220no longer a question to me and that might be a response I'm annoyed and tired of the pandemic
00:26:39.580and how we haven't addressed racism sexism and everything to the point we are now worried about
00:26:44.780going outside because of what's happening it is the point it is the it is the need and the
00:26:50.360necessity of the people to fix it I I don't I don't want to have another unpaid conversation
00:42:19.260It was me. It was a reporter from, I think, the South China Post.
00:42:23.880I think there was a white mom in Texas who was like, oh, my God, you racist bitch.1.00
00:42:28.740I was the only person who was blocked.0.99
00:42:31.680I'm a verified account for whatever that means, but I was blocked.
00:42:35.860They were a whole bunch of things, and there was no way for me to appeal that.
00:42:39.840I actually had to contact someone separately.
00:42:41.740And that for moderation, as a person who has moderation experience, that's a really bad model.
00:42:52.360If you're worried about things like that, and especially for a targeted congresswoman, you actually should be more concerned about that language because she's a congresswoman.
00:43:00.780So I actually was not against the fact that I was blocked because you actually have to worry about that because, again, one of the most targeted people online for racism and has been for about 10 years is Diane Abbott, the MP in London, the most targeted person in the Anglophone world, is a black woman, black MP for labor in London.
00:48:42.400And so I think back to, like, how much those communities meant to me, how much those spaces meant to me.
00:48:48.140And I just let them go because every time I raised what I was experiencing, that some of this stuff was really scary, no one listened.
00:48:57.220It was like I was shouting into a void.
00:48:58.620And so I always think about all the women, what it feels like to go through this, what it feels like to be on the other side of it, and what it feels like to finally be like, enough is enough.
00:49:07.460I'm so happy that you talk about the actual emotional experience of going through it, not just like as a user, but as a person who experiences things.
00:49:16.560So I'm going to tell you something that I want to tell everybody.
00:49:19.820And this is something that I have not learned, but therapy helps.
00:49:23.560it is not your responsibility to set yourself on fire