There Are No Girls on the Internet - June 17, 2022


Talia Jane Versus Yelp: BEST OF TANGOTI

Topics
From tech workers to Starbucks baristas, workers of the world are uniting Danielle Moodie is Woke AF and creating a better media ecosystem through podcasting

Episode Stats


Length

49 minutes

Words per minute

154.48

Word count

7,707

Sentence count

346

Harmful content

Misogyny

26

sentences flagged

Toxicity

47

sentences flagged

Hate speech

13

sentences flagged


Transcript

Transcript generated with Whisper (turbo).
Misogyny classifications generated with MilaNLProc/bert-base-uncased-ear-misogyny .
Toxicity classifications generated with s-nlp/roberta_toxicity_classifier .
Hate speech classifications generated with facebook/roberta-hate-speech-dynabench-r4-target .
Topics generated with Qwen2.5-3B-Instruct.
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00:01:58.720 So this week, we heard from labor reporter Kim Kelly about the wave of union organizing in the United States at places like Starbucks and Amazon warehouses.
00:02:07.620 And it really made me want to revisit our conversation with Talia Jane.
00:02:11.420 Back in 2016, Talia Jain became the poster child for, quote, entitled whiny millennials 0.93
00:02:17.420 for asking for Yelp, the company where she worked, to pay staff a living wage.
00:02:23.140 Her story is fascinating, and I think it tells us a lot about what we can expect from how
00:02:27.480 big tech companies treat their employees.
00:02:30.020 So let's listen in to Talia Jain versus Yelp.
00:02:40.840 There's a good chance you've heard of Talia Jain,
00:02:48.780 even if you don't recognize her name.
00:02:51.240 In 2014, when the country seemed to be having a love affair 0.60
00:02:54.480 with crapping on millennials, 0.93
00:02:56.280 Talia basically became the poster child 1.00
00:02:58.320 for the whiny, entitled millennial brat. 1.00
00:03:01.060 But she also ignited a conversation about the living wage 0.95
00:03:03.580 and took on one of the world's biggest tech companies 0.96
00:03:05.980 and actually kind of won.
00:03:09.000 My name is Talia Jain.
00:03:10.840 I am a low-wage worker, labor activist, and occasional writer.
00:03:18.980 My pronouns are she, they, also.
00:03:22.180 And I live in Brooklyn, New York.
00:03:25.900 My social security number, if you give me a click in it.
00:03:29.380 I don't include that.
00:03:33.040 Wait, that's not how this works. 0.99
00:03:35.520 Talia's upbringing was complicated, to put it mildly. 0.98
00:03:38.820 When she was a kid, her mom got involved in a convoluted criminal plot that left five people dead.
00:03:44.200 You probably want to know more about that.
00:03:46.320 There's a Wired profile about her that you can find on the episode description.
00:03:50.540 I lived, my mom was a single mother. 0.99
00:03:53.700 She was working low-wage jobs. 1.00
00:03:57.740 She was, you know, like a secretary. 1.00
00:04:01.080 She worked for Marymaids, the cleaning company. 0.96
00:04:04.460 She did all sorts of stuff like that.
00:04:05.860 um we moved around a lot lived in a lot of low-income housing um a lot of food insecurity
00:04:14.780 as soon as I was old enough to read uh it was expected that I make my own food and do my own
00:04:22.180 laundry and kind of be the parent uh very very early on um and on top of that when I was 11
00:04:33.540 My mom's three best friends were arrested for murdering five people, which I, you know, obviously I had a response to and issues with, but it really spoke to her sort of chronic need to be liked by people.
00:04:57.500 and to go along with whatever people wanted to secure a sense of stability and friendship,
00:05:05.760 which was not translated to me.
00:05:09.540 It was not a good environment that I was in.
00:05:11.960 And when that happened, I went to live with my grandparents in Southern California
00:05:19.380 and I was put in a stable environment for the first time in my life.
00:05:23.780 someone else was making dinner and someone else was doing my laundry and they were very
00:05:29.540 they were very firm that the only thing I had to focus on was school um and then I bounced around
00:05:38.940 a little bit more between my mom family friends um finally went back with my grandparents and then
00:05:47.040 when I graduated high school it was like all right you know because they you know they're from
00:05:53.240 a different generation where it's normal as soon as you graduate high school you are out 0.96
00:05:58.200 and ideally also married for some reason so on graduation day my grandpa walked into my room
00:06:04.860 and he was like congrats you have 30 days to find a new place to live um and so it's just been a lot
00:06:12.720 of um instability moments of stability that are sort of shrouded by this sense that um
00:06:23.080 The circumstances that I'm in are not going to last and that they are not normal.
00:06:32.900 Talia took out loans to attend Cal State Long Beach, but eventually found herself having to decide between going to college and working so she could support herself.
00:06:41.080 She chose working.
00:06:42.640 She found a job lead that sounded promising at the food delivery site Eat24, which was then owned by Yelp.
00:06:49.100 She'd be starting out with minimum wage,
00:06:51.160 which she said worked out to about $8 an hour after taxes. 0.96
00:06:54.600 But it was a job, and there was talk of her being able to move into a position with better pay.
00:07:00.220 This job also meant that she could be closer to her father.
00:07:03.180 I thought this would be a good chance to connect with my dad,
00:07:06.280 who lives in the Bay Area and who I never really had much of a relationship with.
00:07:11.920 So I was like, all right, we're going to do it.
00:07:13.780 like I just opened a credit card and I put like moving expenses on there. I went up there and spent
00:07:22.340 two weeks or two weekends searching for apartments. And I finally found one that was
00:07:31.460 extremely expensive, but at a point, like it was month to month. So I figured, you know,
00:07:37.080 I could live here and I'll find someone at work to room with and then I can move and it'll be fine.
00:07:43.780 like it'll it'll sort itself out. Talia did something a lot of people have done at some
00:07:49.300 point in their life, packed up on the hope that what she was leaving for would be worth it when
00:07:53.560 she got there. And it was a chance at something that she really didn't get much of as a child
00:07:58.100 living with her mom. Stability. Only that stability never came. I wasn't able to find a roommate.
00:08:05.320 I did not get transferred to the position that would have me earning something like a dollar
00:08:11.980 more per hour. I was working full time, minimum wage. I was living 30 miles away and paying
00:08:23.160 something like $11 a day to commute to and from work. And very quickly, it went from this is
00:08:33.320 difficult, but if I just keep pushing, something will break and it'll be fine to, oh, this is not
00:08:40.060 tenable I was by the time my letter happened I was I hadn't eaten an actual meal in a while
00:08:53.620 and I had noticed that my hands were shaking constantly and all I was doing like when I went
00:09:01.780 to sleep I wasn't dreaming I would just lay down and then my alarm would go off and I would wake
00:09:06.100 up. And I had been doing that for a few weeks. And I had something like $20 or $16 in my bank
00:09:16.540 account. I'd gotten into positions where I couldn't afford to get to work because I couldn't
00:09:22.940 afford to put money on my clipper card to take the train. And I couldn't afford to pay the toll
00:09:28.560 cause I didn't have any cash. Um, and it just, the situation devolved very quickly. And on top
00:09:36.500 of it all, I didn't even get to like nurture a relationship with my dad. We got coffee once,
00:09:43.580 um, on our birthday, we, we share a birthday and we got coffee for like 15 minutes.
00:09:52.080 and I was like cool like that's you know it was not great um yeah it was it was it was a lot of
00:10:02.920 like you know when when people read my letter and they responded to it with like oh this girl's so
00:10:08.040 entitled you know it's like no I was attempting to create something better and I had been told by
00:10:20.060 numerous institutions and people that if I did certain things and if I followed a certain
00:10:28.700 playbook and if I worked really hard and threw myself completely into the work and
00:10:35.760 dedicated everything of myself to that that things would work out and obviously that is not true
00:10:44.840 and I'm not saying that just because of what happened to me but if we look at like
00:10:50.040 the world. That is the whole concept of the American dream and pulling yourself up by your
00:10:58.280 bootstraps. These things aren't based in reality. They are pretty lies that we tell ourselves to
00:11:05.320 make ourselves feel better for being constantly chronically in pain. One day at work, Talia's
00:11:13.440 boss, Yelp CEO Jeremy Stuckelman, sent out a cheerful all-staff video blog, something he did
00:11:19.220 pretty regularly. And something I just have to say sounds like the kind of soul-crushing semi-mandatory
00:11:24.200 motivational tactic right out of the movie Office Space. Seriously, Talia says that one of his vlogs
00:11:29.700 is about how he styles his hair in the morning. Hearing her boss speak so cheerfully about her
00:11:34.180 company at a time when she was struggling was her breaking point. In true Talia fashion, it started 1.00
00:11:40.380 with a sarcastic little joke on Twitter. She tweeted at the CEO offering to edit and watch 0.99
00:11:44.680 his vlogs if he agreed to pay a living wage. Then, she wrote him a scathing open letter on Medium.
00:11:50.940 If you've ever found yourself in an economically precarious situation, her letter will probably
00:11:55.380 sound very familiar. It's written with Talia's trademark dark sarcastic humor, but in it,
00:12:01.160 she writes about not being able to afford groceries or heat and making rice for dinner most days.
00:12:06.420 She describes how her co-workers teetered on the brink of homelessness and eviction.
00:12:10.680 Your employee for your food delivery app that you spent $300 million to buy can't even afford to buy food, she writes.
00:12:17.920 So walk me through how you were feeling when you wrote that letter in 2016.
00:12:21.460 Was there like a moment where you were just like, I am over this?
00:12:26.140 Or was it something that was just like a slow burn inside of you?
00:12:29.960 So I remember I was standing in my kitchen and I was drinking some water because I had tried to go to sleep and I couldn't sleep because I was hungry.
00:12:39.820 And so I was drinking water because my stomach was cramping and I was waiting for some rice to boil.
00:12:48.360 And I noticed that my hands were shaking.
00:12:51.680 And I suddenly realized that these things that I had started doing, drinking water to get myself through the 20 minutes it takes to boil rice.
00:13:03.240 So that way then I have food in my stomach so I can sleep for a few hours while my hands are shaking. 0.98
00:13:08.380 and like all these things I suddenly like zoomed out very quickly and I went oh this is fucked 0.99
00:13:15.860 and I was just like holy shit I am I am wait am I allowed to cuss absolutely 0.99
00:13:26.640 I was like holy shit I cannot believe I'm in this situation and 0.98
00:13:34.620 it immediately became clear that I had been doing all of the things that we tell ourselves we have 0.98
00:13:42.260 to do. And I had been putting in the work and I had been making plans A, B, and C to make something
00:13:50.720 happen. But the problem was that I was in a circumstance and in a place where none of those
00:13:58.480 things were going to work because the area in the Bay Area has become unlivable for people who earn
00:14:07.860 six figures. And yet there are still jobs that pay a minimum wage in that area where people have
00:14:13.660 to commute several hours so that way then they can live somewhere slightly more affordable and
00:14:18.480 they're still failing to get by. It all clicked together and I was like, oh shit, I should be 0.98
00:14:27.060 earning a living wage and I started typing and I thought about saving it as a draft and I remember 0.89
00:14:36.380 I like sent a picture to my friend of the rice that I was eating with my laptop open I was like
00:14:44.660 I am venting really hard right now and the picture was blurry because my hands were shaking from
00:14:51.720 being, you know, malnourished. Um, and I was reading it because usually what I do
00:14:58.860 is I will write something out just to get the emotion out. And it occurred to me that like,
00:15:08.960 there were more people that were struggling. Like if I have it bad, there are other people
00:15:17.240 at this same job who also have it bad and it's not fair to them to stay silent and to just 0.65
00:15:25.180 go along with it when it's so clear how fucked up things are and of course there was like a part of 0.84
00:15:33.660 me that was like they shouldn't fire me though because this is protected concerted activity 0.96
00:15:43.500 I'm speaking on my circumstances and on the circumstances of my co-workers and demanding
00:15:50.080 something better. Like I'm taking a stand for all of us. They would be very ignorant to
00:15:56.920 fire me. And then, of course, two hours later, my email got deactivated and I was like, oh, 0.65
00:16:06.080 yep, I'm fired. And that's when everything blew up. It was read by over two million people.
00:16:13.500 In less than two hours in hitting published, she was fired from Yelp.
00:16:17.380 Her time at Yelp might have been over, but this was just the beginning.
00:16:20.540 It turns out, just asking the question of whether it's okay for a company based in one of the most expensive cities in the world
00:16:26.240 to be paying staff minimum wage was enough to spark a lot of outrage.
00:16:30.700 What was the fallout like after that letter went viral?
00:16:33.900 So there was two waves to it. 0.99
00:16:36.480 The first wave was people being like, holy shit, this is awful. 0.90
00:16:41.920 oh my god and it was a lot of people in silicon valley who were like whoa this is huge like the 0.98
00:16:51.380 fact that someone said something about yelp paying minimum wage in like to work in san francisco
00:17:00.200 one of the most expensive cities in the country that this is a whistleblower and then 0.98
00:17:07.500 Then, about four days later, conservative media started to pick up on it because their crusty asses are always late. 0.95
00:17:19.400 And that was when they were like, oh, she's entitled. 1.00
00:17:23.340 Like, who does she think she is demanding a living wage? 1.00
00:17:26.800 Who does she think she is?
00:17:28.780 The responses were really personal and angry.
00:17:31.880 Talia Jane shows that she has a lot to learn about adulthood, one headline sneered. 0.85
00:17:36.200 Talia Jane, she was a Yelp employee. 0.65
00:17:39.400 She went on Medium.com, wrote this blog post, basically calling out the CEO. 0.99
00:17:44.000 And yeah, blaming the company that is actually the one that's paying her bills, allowing her to function.
00:17:51.220 One of the most popular responses was by Stephanie Williams. 1.00
00:17:54.760 She wrote that Talia lacked work ethic and that if only she had hustled harder, like getting a second job in the service industry like she did, she could have pulled herself up by her bootstraps.
00:18:05.360 Her response made a lot of assumptions about Talia's life, like how she was probably able to get support from her family, when in reality, that wasn't really an option Talia had.
00:18:14.540 After her response to Talia went viral, Williams did a series of TV interviews about Talia and entitled millennials.
00:18:22.000 Here's Williams' segment from Fox News called The Wussification of America.
00:18:26.040 The whole thing kind of sounded very Dickens-esque, like, I am so poor, oh my God, I'm so poor.
00:18:32.100 But when I got to the end and I realized that she had included a link to her Venmo account and a PayPal account, asking for people to help her to pay rent, I just sat there and was like, you have got to be kidding me.
00:18:43.700 After doing a media circuit about Talia, Williams successfully sold a TV show, writing on Medium that her viral rebuttal about Talia's lack of work ethic had been, quote, her golden ticket.
00:18:55.580 Well, the thing that I had trouble with is that she was, you know, listing all the ways that she worked hard, but she was also putting it in the context of privileges that I don't have access to.
00:19:08.240 She was living at home when she was working.
00:19:12.680 She, when she lost a job, she was able to move back home.
00:19:16.720 Those were not options that I had.
00:19:18.880 I, like I said, like my grandparents were like, all right, see ya.
00:19:22.120 Like, I couldn't, I didn't have a home where I could share the financial burden while getting myself in line, you know?
00:19:32.900 The responses to Talia's letter, calling her lazy and entitled or a wuss, reveal a big problem about how we talk about poverty and work in America.
00:19:41.000 It isn't always about individual choices or people.
00:19:44.040 And while it's great that some folks are able to hustle hard enough out of tough situations,
00:19:47.940 if someone is working a full-time job, they should make a wage they can actually live on.
00:19:52.120 And it's not entitled to expect this in America.
00:19:55.160 You're not being a wuss by simply posing the question of whether things could be better.
00:20:00.700 And having to work multiple jobs just to get by isn't a badge of honor.
00:20:04.720 It's a sign that something larger is amiss.
00:20:07.660 Obviously, you should not need to work multiple jobs to survive.
00:20:12.940 The minimum wage when it was created was enough to cover a family of three.
00:20:18.240 That's two adults and a child.
00:20:20.480 Today, it cannot cover a single person by themselves working full time.
00:20:26.620 And that is the thing that we should be discussing.
00:20:30.660 It's not you as an individual are failing.
00:20:34.540 It's the system does not want you to succeed.
00:20:39.080 We'll be right back.
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00:21:34.940 If your bookshelf and your For You page
00:21:36.900 are equally important to your personality,
00:21:39.340 welcome home.
00:21:40.860 This is Prose Society,
00:21:43.080 the weekly podcast that's part book club,
00:21:45.500 part group chat for thought daughters,
00:21:47.280 pop culture obsessives,
00:21:48.480 and anyone who thinks Pride and Prejudice
00:21:50.280 and Love Island deserve the same level of discourse.
00:21:53.320 I'm Eli Rallo, and every week,
00:21:55.020 we're connecting the dots between books,
00:21:57.020 the internet, and the conversations
00:21:58.440 everyone can't stop having.
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00:22:27.040 Listen to Pro Society on the iHeartRadio app,
00:22:29.620 Apple Podcasts, or wherever you get your podcasts.
00:22:32.960 See you between the pages.
00:22:35.020 When I was 14 years old, I was kidnapped and held captive for nine months.
00:22:40.920 I survived, and I've spent my life exploring how other people survive what should have destroyed them.
00:22:47.300 I'm Elizabeth Smart, and these are the Survivor Files.
00:22:51.000 I just remember this low, taunting voice next to my ear saying, 0.99
00:22:56.140 Shut up. Don't say anything. 0.99
00:22:59.120 Every week, I'm with survivors who live through the unthinkable.
00:23:03.620 I knew if he woke up, without a doubt, he was going to hurt me.
00:23:08.180 I started feeling that there was someone at the end of my bed, and I just started screaming.
00:23:15.620 They are abducted, stalked, controlled, and nearly silenced.
00:23:19.440 But these aren't stories about what's taken from them.
00:23:23.100 They're stories about what it takes to make it out alive.
00:23:26.160 Listen to The Survivor Files with Elizabeth Smart on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
00:23:38.280 And we're back.
00:23:39.900 After her letter, people combed Talia's social media to prove she wasn't struggling as much as she said she was. 0.87
00:23:46.180 They found pictures like ones of her eating a homemade roast or ones of her using facial scrub to suggest she was exaggerating her financial situation. 0.94
00:23:54.920 That, too, reveals a big problem with how poverty is framed.
00:23:58.700 It doesn't always look how you might think.
00:24:00.760 And we've made it seem like it's justified to question the financial choices of someone who's poor.
00:24:05.080 And we expect that someone who's poor should project that poverty at all times.
00:24:09.780 You can't be poor and have an iPhone or a laptop or nice nails or eat the occasional good meal.
00:24:15.360 And in the age of social media, the problem gets even trickier.
00:24:18.920 Everyone knows the reality we present on Instagram is better than the one we actually live.
00:24:22.860 So is it reasonable to judge someone's financial situation on what's essentially their digital highlight reel?
00:24:29.380 So I think an important thing that people don't realize is that when you're struggling financially, you have a limited number of ways that you can release stress to help you get through it.
00:24:44.020 and for a lot of people that might be drinking or you know going to the beach or experiencing
00:24:54.760 something beautiful as an escape from the ugliness of your day-to-day for me it's cooking 0.83
00:25:01.180 like I made these banging ass cupcakes from scratch with like candied lime slices or something
00:25:09.440 Like, like, and it was a joyous thing for me to be able to escape all the other stuff. So that way, then I can take a breath and get back into it. And when we look at these things, and say, Oh, well, you're not really struggling. We have to consider the fact that people need outlets to get through shit. 0.88
00:25:30.420 on top of that, social media, we, every single person curates their social media to appear 0.99
00:25:39.980 better than it is. You never see someone posting a picture of their infant with a huge diaper blowout
00:25:48.300 screaming their face off. Even though that happens, you only ever see those little babies
00:25:54.240 looking cute and cherubic right like we tailor our social media to present a better version of
00:26:04.220 our lives and this happens throughout the you know the financial spectrum what it boils down to is
00:26:11.800 why do you feel the need to police other people like why also like why do you need a ton of
00:26:20.060 context to justify someone's experience like I had a picture of a oven roast that I made and people 0.91
00:26:31.340 said that it was steak and I'm like no you're just being a cliche I'm not making fucking steak and
00:26:36.720 lobster it was an oven roast it cost like seven dollars and someone else purchased it for me to
00:26:43.460 cook for us but I'm not going to put that context on social media because if my family and friends
00:26:51.020 found out that other people were buying food because I couldn't afford a seven dollar roast
00:26:56.280 then it's going to be like a huge thing and I didn't want my family to be worried about me
00:27:01.420 because they don't have the resources to help me and they would just feel really bad that I
00:27:08.160 was struggling and i didn't want to put that on them like it's just it's just ridiculous like
00:27:13.840 these assumptions of of uh feigning poverty or feigning excess or like anything like that like 0.98
00:27:23.700 who gives a shit if someone on food stamps wants to buy themselves steak and lobster because that 0.92
00:27:32.040 steak and lobster is the first meal first real meal that they've eaten that makes them feel human 0.99
00:27:37.580 after months of struggle and houselessness and all these different things if they want to do that
00:27:45.800 that's their prerogative they're a grown-up you're a grown-up act like one I feel like we're all
00:27:53.700 most people that I know even people who are pretty comfortable are all like one or two
00:27:58.940 calamitous things from not being so comfortable and I knew someone who was living pretty comfortably
00:28:03.880 and then like many folks lost their job and then like many folks lost their health insurance and
00:28:09.220 then like many folks had a health emergency when that person was doing comfortably their car was
00:28:14.260 an older an earlier model bmw but so many people were like i can't believe you drive a bmw and
00:28:20.080 you're on you're on wick for the baby you're on food stamps and she was like what am i supposed
00:28:24.060 to do sell my car to make you all feel better about me being on food stamps and government
00:28:28.920 assistance like how would that make sense for like how is that a choice that makes sense maybe
00:28:34.080 the point of the matter is that like it's not really your business to make sure that i have
00:28:40.840 what you assume to be the trappings of poverty to be you know adequately broke down enough that i
00:28:47.860 deserve to eat i deserve you know government assistance or what have you we have this like 0.99
00:28:53.560 really fucked up I feel like it probably has roots in that bullshit thing of the welfare queen I feel 0.99
00:29:03.660 like it has roots in that where you have to kind of present yourself you have to put on like a 1.00
00:29:10.680 performance of your struggle for people to believe it's real you're not allowed to have
00:29:18.340 acrylics or nice hair you're not allowed to have you know in fashion clothes or things that fit
00:29:30.200 you comfortably and that are clean you can't have any of these things you have to be like dirty
00:29:37.180 grimy tattered clothes like you have to put on this charade for people to be like oh yeah you
00:29:46.480 really are struggling I've been saying all of these things but unless I'm doing the song and
00:29:52.360 dance to make you think that or like to make you believe my reality it's somehow like oh well what's
00:30:00.500 your personal fault like what's your failing like if you have a laptop you're not poor like most
00:30:08.600 people in the US have a laptop. Also, it's not that hard to purchase a laptop and then put it
00:30:18.760 on credit and you're paying like a small amount every single month. It's not hard to purchase an
00:30:26.060 iPhone and every single month you're only paying $20 a month to pay off that phone. Like you don't
00:30:35.240 see all of the the other debts that go into just like maintaining an existence in modern society
00:30:42.780 but because you're seeing the aspects of existing in modern society you're just going to assume that
00:30:48.960 people are faking it like i don't need to walk out in 1932 for you to believe that i am depressed
00:30:56.640 because it's like you know the great depression um thank you for that context like i don't need
00:31:03.540 I shouldn't need to be like sepia toned and dusty and like with dingy, dirty nails for you to
00:31:11.820 recognize that earning a minimum wage is not a living wage, right? Why do I need to live in a
00:31:18.540 shack out in the middle of the woods for you to believe that my struggling is valid? Like we have
00:31:24.960 to really, I think, examine our biases when it comes to what poverty looks like, what poverty
00:31:32.520 sounds like and what poverty feels like. Because so many people, they assume certain types of
00:31:40.180 people are poor. They assume they're poor in certain types of way and that there's nothing
00:31:47.580 that can be done because it's their own personal failing. And it's just like a big fuck you to 1.00
00:31:54.720 all that because it couldn't be further from the truth. These are systemic issues that need 0.98
00:31:59.740 systemic fixes and one of the best ways to get started on a systemic fix is to recognize your
00:32:06.420 internal personal adherence and enabling of that system and to uncouple yourself from it you know
00:32:15.160 and then you go through and be like oh I now realize that even though I'm not struggling as
00:32:23.440 hard as someone in a third world country, my struggles are valid. Or I realize that my income
00:32:31.020 does not reflect my value. And I recognize that your income doesn't reflect your value.
00:32:38.500 Yeah. So like, there's so much that we can uncouple in ourselves. And when we do that,
00:32:42.480 we are able to remove the power that these systems have over us and demand better. But if we don't
00:32:50.040 do that, it's not going to get better.
00:32:53.440 Two months after hitting publish on her open letter,
00:33:05.320 Talia's story faded from the headlines.
00:33:08.120 And for as many media outlets ran pieces about entitled millennials like Talia, 0.75
00:33:12.440 much fewer followed up on the story and the fact that Talia was actually right.
00:33:17.060 And that her letter triggered real change.
00:33:20.240 Not only did Talia get people talking and thinking about the living wage,
00:33:24.300 two months after her letter, Yelp increased pay from $12.25 an hour to $14.
00:33:30.300 They increased the number of paid time-off days from 5 to 13,
00:33:33.900 and they added 11 paid holidays, up from their previous number of zero.
00:33:38.600 Even though a Yelp representative told Recode that the company did agree with many of the points in her letter,
00:33:45.260 Yelp still says these changes had nothing to do with her and that they were already in the works.
00:33:50.640 Do you think this was in response to your letter?
00:33:53.180 Yeah, absolutely.
00:33:55.140 They'll never tell you that.
00:33:56.780 So here's the thing is that the city of San Francisco had previously enacted a thing where the minimum wage was set to increase up to $15 by, I think, 2018 or something like that.
00:34:14.380 So no matter what, they would have had to raise the wages, but that first bump would have been much less, and it wasn't going to go into effect until June. So they raised wages more than the bump that they needed to, and prior to, they needed to do it.
00:34:34.560 and then they're going to go ahead and claim that it wasn't because of me when at the same time as
00:34:42.140 my letter was going viral the customer support managers were having one-on-one meetings with
00:34:48.220 all of the customer support staff to gauge how they were feeling and to basically try and prevent 0.95
00:34:54.440 a mutiny and workers were like yeah it is fucked I'm working full-time I should be making a living 0.78
00:35:01.640 wage and they were like oh we need to do some changes real quick and then that's when they 0.97
00:35:07.720 rolled it out like it's obvious they're never going to admit it but it's obvious do you feel
00:35:15.560 vindicated no um because the amount that they raised or like the amount that they increased it
00:35:22.240 it's still not a living wage the workers that are working for these tech companies are still
00:35:28.060 not earning a living wage the rental costs in the bay area is still unlivable and there's still 0.98
00:35:36.420 all this stupid like nimby infighting against building housing and capping rental prices and 0.95
00:35:45.080 all these toxic things occurring in the bay area so people are still struggling you know i do feel 0.99
00:35:51.580 like it's like yeah i was right but also the fight continues like we're not done yet more after this
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00:36:56.800 if your bookshelf and your for you page are equally important to your personality
00:37:00.600 welcome home this is prose society the weekly podcast that's part book club part group chat
00:37:08.120 for thought daughters pop culture obsessives and anyone who thinks pride and prejudice and
00:37:12.380 love island deserve the same level of discourse i'm eli rallo and every week we're connecting
00:37:17.360 the dots between books, the internet, and the conversations everyone can't stop having.
00:37:22.340 I'm going to have to look up this story. I'm obsessed. I'm obsessed. From best-selling
00:37:26.640 authors and your favorite book talk creators to the latest pop culture moments, nothing is off
00:37:31.420 the table. It's like if you can hide some real messages inside compelling characters,
00:37:37.860 then that is a Trojan horse. Whether you're looking for literary deep dives, smart pop
00:37:42.480 culture conversations or a community of readers who love to think a little too much, you're in
00:37:47.620 the right place. Listen to Pro Society on the iHeartRadio app, Apple Podcasts, or wherever you
00:37:53.620 get your podcasts. See you between the pages. When I was 14 years old, I was kidnapped and
00:38:00.540 held captive for nine months. I survived and I've spent my life exploring how other people survive
00:38:07.040 what should have destroyed them.
00:38:09.300 I'm Elizabeth Smart, and these are the Survivor Files.
00:38:12.920 I just remember this low, taunting voice next to my ear saying, 0.96
00:38:18.520 shut up, don't say anything.
00:38:21.100 Every week, I'm with survivors who live through the unthinkable. 0.98
00:38:25.540 I knew if he woke up, without a doubt, he was going to hurt me.
00:38:29.980 I started feeling that there was someone at the end of my bed,
00:38:34.660 and I just started screaming.
00:38:37.620 They are abducted, stalked, controlled, and nearly silenced.
00:38:41.520 But these aren't stories about what's taken from them.
00:38:44.960 They're stories about what it takes to make it out alive.
00:38:48.600 Listen to The Survivor Files with Elizabeth Smart
00:38:51.360 on the iHeartRadio app, Apple Podcasts,
00:38:54.520 or wherever you get your podcasts.
00:38:59.540 Let's get back to it.
00:39:01.420 In the last few weeks, workers across industries
00:39:03.780 have been speaking out against unfair, racist, toxic work environments.
00:39:07.760 After Matt Hunzey at the food publication Bon Appetit
00:39:10.500 tweeted about racist workplace practices within the organization,
00:39:14.800 he was put on leave.
00:39:16.340 Talia is happy to see more workers know they don't have to keep quiet
00:39:19.660 when something bad is happening at their job.
00:39:22.220 Every time I see an open letter, I'm like, yeah, you're welcome.
00:39:26.900 Like, I remember when Medium posted like an app update
00:39:32.000 and they in their in their debug log they called it an open letter to medium users
00:39:37.680 talking about talking about like what the update included and I'm like my legacy
00:39:46.100 but I do feel like people I was I was early but I was also right on time I think because obviously I
00:39:57.300 spoke up in a very loud and a very um indignant and like direct way uh which you know you don't
00:40:08.320 usually see you see like leaks from people uh speaking to media off the record or whatever it
00:40:15.520 is in this sort of like closed door method to get the information out there and instead I was like 0.51
00:40:22.500 fuck that I'm just gonna hit post and I think it might not be direct but I think that I did
00:40:32.660 get caught in like the early part of people realizing that they have the capacity to use 0.98
00:40:38.120 their own voice and say this stuff out loud directly I'm hesitant to say that I was the
00:40:46.760 originator of that but i do think that people can look at at what i said and be like i can do this
00:40:55.160 but in like a less sarcastic way and and then and they they do it you know like like hunsey went on
00:41:05.720 um you know matt hunsey is for ba he was like yeah this stuff is racist and bad things are bad here
00:41:13.460 and then they were like oh we're putting him on uh paid leave and he's like look they're so afraid
00:41:19.620 of people just saying the thing but if you just say the thing then it's out there and people have
00:41:23.960 to uh reconcile with it if you don't say it who will you know i think the lesson that a lot of
00:41:31.140 people take for me is like oh you have to be really scared of like your social media presence 0.97
00:41:34.940 and like whatever you post on there and it's like who gives a shit i make beautiful cupcakes 0.98
00:41:40.160 mistakes and I say stuff that needs to be said. Like, just say it. If it needs to be said, put 0.96
00:41:46.380 it out there. If you're scared of blowback, do it anyway. You're going to have people who are
00:41:52.640 going to come out of the woodwork and be like, hell yes. You know, like the risk that we create
00:42:00.580 in our minds of being afraid of like, uh, like, you know, like for me, I obviously am still working
00:42:09.780 low-wage jobs um but that's not i like i i used to see it as like punishment like oh i'm never
00:42:18.400 gonna have a good job because i did this thing and i'm and now i'm like there are no good jobs
00:42:23.480 i don't care i did the thing you say the thing do the thing that's it so thinking about
00:42:31.540 organizations like uber and amazon and instacart you know they're fueled by working people but yet
00:42:38.360 those same people don't really have a loud voice in the conversation about those same companies so
00:42:44.500 what could what can we like how can we make sure that we're meaningfully centering those voices
00:42:48.260 um in conversations about about things like uber and amazon and and instacart pay them to write
00:42:54.260 the articles about the companies we just have people who you know went to journalism school
00:43:01.080 contacting workers and asking them questions that other like that journalists are thinking of but
00:43:08.120 that other workers aren't necessarily, like the workers know the problem more than a journalist
00:43:14.560 asking questions does. I saw, especially among COVID reporting early on, so much of the coverage
00:43:22.980 would detail how hard it was at a company for low wage workers. And then every single quote
00:43:32.480 from workers boiled down to essentially quote, like, I'm frustrated and scared. And then there
00:43:41.000 was no deeper dive. The best thing I have seen, like the best article I've seen about workers
00:43:49.620 in COVID was written by an MTA worker who had the piece published, I think in the Washington Post.
00:43:57.500 and they wrote about the terror of seeing people that they saw every day just vanish and die and
00:44:05.920 like these are things that you are seeing as you're working in it and you're able to mediate
00:44:12.580 like and like think on these things as you're experiencing them a journalist is just popping
00:44:17.920 into a space and being like hey how's it going good no bad okay and then like that's their story
00:44:23.760 if you want to see these stories reflected accurately pay the people who live them to
00:44:29.900 write about it get a good editor who doesn't mind spending a little bit more time and nurture the
00:44:36.540 story don't take their voices and and put it into your mouth and then speak for them if you knew
00:44:45.360 now all the things that were going to happen if you published your letter would you would you do
00:44:49.140 it again that's it yes i mean it's it's the trolley problem right would you uh sacrifice
00:45:02.120 one to save a hundred yeah i don't mind if i'm the one that's fine and i mean i've definitely
00:45:09.520 still had issues but the further away i get from it the more obvious it is that uh socially and
00:45:17.960 culturally, whether people realize it or not, if they were to go back and read my letter today,
00:45:23.760 they'd be like, yeah, obviously. Duh. Like, we've moved into a place where what I wrote
00:45:30.580 is like, it's not controversial anymore. Talia's right. For all the hate she got for her letter,
00:45:37.520 by a wide margin, Americans say they favor raising the federal minimum wage.
00:45:41.960 Two-thirds of Americans support raising the minimum wage to $15 an hour, including 41%
00:45:47.000 who say they strongly favor that kind of increase, according to a 2019 Pew Research Center survey.
00:45:53.300 So will Talia be remembered as someone who was an early adopter that most people now agree with?
00:45:57.980 Do you think that you'll be remembered as a whiny, entitled millennial or someone who amplified the conversation around living wages and actually made tangible change?
00:46:06.660 I think both. You know, Senator Ben Sasse, in his book, he called me an entitled millennial.
00:46:14.440 And that book is going to be on shelves, you know, and certain people are going to choose to read that.
00:46:19.520 He said, what was his quote?
00:46:24.820 The founding fathers would panic at the survivability of the nation if we were to have too many Ms. Janes. 1.00
00:46:35.460 Think about that. A sitting senator says if there were too many people like Talia, our country might not have been able to survive. 1.00
00:46:42.300 But what she did was actually see a problem in her country, and at great risk to her own comfort and stability, asked, why couldn't it be better? 0.97
00:46:52.100 What's more patriotic than that?
00:46:57.500 If you're looking for ways to support the show, check out our merch store at tangoti.com slash store.
00:47:03.460 Got a story about an interesting thing in tech or just want to say hi?
00:47:06.960 You can reach us at hello at tangoti.com.
00:47:08.920 You can also find transcripts for today's episode at tangoti.com.
00:47:12.300 There Are No Girls on the Internet was created by me, Bridget Todd.
00:47:15.400 It's a production of iHeartRadio and Unbossed Creative, edited by Joey Pat.
00:47:19.860 Jonathan Strickland is our executive producer.
00:47:22.100 Tari Harrison is our producer and sound engineer.
00:47:24.720 Michael Amato is our contributing producer.
00:47:26.740 I'm your host, Bridget Todd.
00:47:28.220 If you want to help us grow, rate and review us on Apple Podcasts.
00:47:31.580 For more podcasts from iHeartRadio, check out the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
00:47:42.300 I survived nine months in captivity and I've spent my life exploring how other people survive
00:47:50.180 what should have destroyed them. I'm Elizabeth Smart and these are the Survivor Files.
00:47:55.760 Every week I'm with survivors who live through the unthinkable, abducted, stalked, controlled,
00:48:01.600 and nearly silenced. These are stories about what it takes to make it out alive.
00:48:06.780 Listen to The Survivor Files with Elizabeth Smart on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
00:48:15.160 If your bookshelf and your For You page are equally important to your personality, welcome home.
00:48:20.940 Pro Society is a weekly podcast that's part book club, part group chat for anyone who thinks Pride and Prejudice and Love Island deserve the same level of discourse.
00:48:28.720 Each week, we're connecting the dots between books, the internet, and pop culture
00:48:32.720 with your favorite writers, book talk creators, and plenty of overthought opinions.
00:48:37.480 Yeah, I'm obsessed. I'm obsessed.
00:48:39.260 Listen to Pro Society on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
00:48:47.040 Hey, this is Hayes Davenport.
00:48:48.960 And Sean Clements.
00:48:50.160 We host the podcast Hollywood Handbook.
00:48:52.320 Every episode, we're trying to help our guests improve their careers
00:48:54.720 by mainly focusing on how they can help us improve our careers.
00:48:57.940 The show's famously super accessible, so you can easily jump into any of our 650 episodes and understand what's going on.
00:49:04.380 We recommend some of our recent episodes with Ben Stiller, Danny McBride, Riz Ahmed, and Mary Steenburgen.
00:49:09.320 Listen to Hollywood Handbook on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
00:49:15.400 I'm Nick Turturro. You probably know me from NYPD Blue, The Longest Yard, or Spike Lee's Black Klansman.
00:49:21.380 And on my new podcast, Delivering Happiness with Nick Turturro, I deliver pizza to a new guest.
00:49:26.280 I've shared a slice with everyone, from Seth Rollins.
00:49:29.100 What are you doing with my belt?
00:49:30.360 To Bill Burr.
00:49:31.240 I don't think I've ever met somebody so exactly out of their mind as I am.
00:49:36.340 And now, we even have more great guests coming up, including the great John Turturro.
00:49:41.000 It's called happiness.
00:49:42.080 Delivering happiness.
00:49:43.160 And many, many more.
00:49:44.620 Open your free iHeartRadio app, search Delivering Happiness with Nick Turturro, and listen now.
00:49:50.040 This is an iHeart Podcast.
00:49:52.580 Guaranteed human.